Testimonials from our Clients
Our Property Services team across our network of offices feel privileged to help so many people make their right move in the areas we know and love across the East of Scotland. And we are delighted so many clients have taken the time to let us know what they think of our service.
We always aim to give property buyers and sellers an expert, comprehensive service underpinned by in-depth local knowledge and personal service. But don’t take our word for it, take a look at what our clients say.
“I write to you regarding the way in which Thorntons have handled the sale of my property, 42a, Victoria Road, Kirkcaldy.
Firstly I would say that I was drawn towards using Thorntons, because of the way Grant Hamilton handled my previous legal dealings when buying properties within Kirkcaldy.
Whilst I mention Grant I also include you & the front office staff in my decision to use Thorntons.
I found that the exchange of information between myself & your office was first class.
Information was speedily passed onto me.
Explanations where & when required were given along with timeframes for each phase of the selling of the property.
I received feedback from you after viewings from prospective purchasers, along with positive or negative views from these viewings & which I used to improve our guided tour of the property for the next viewer.
I cannot think of anything different that could have been done by you & the staff in the Kirkcaldy offices of Thorntons that would have improved the selling experience.
A good experience, which would lead me to use your offices again when next selling a property in Kirkcaldy.
“We were very pleased with the whole sale/buying process and knew from previous experience of working with the Thorntons team that we could entrust this milestone in our lives to you. All the information was conveyed in a professional and timely manner and everyone we dealt with was very helpful. Many thanks.
Duncan & Marion Crerar
“Thorntons sold the house within 1 week of it going on the market and at the third offer at above survey price, Thorntons did not recommend taking the first offer but instead said there would be more interest and they were correct.
However notwithstanding the really good price achieved, the approach to work by Thorntons, the property schedule and the customer service was also of the highest calibre.
I'd recommend without any hesitation Thorntons to anyone looking to sell their house.
Derek & Margaret Soutar
“I would like to take this opportunity to thank you for all your help along the way, very supportive.
“We were very pleased with the service received from Thorntons. Our property was sold within two weeks to buyers from outwith the local area whose criteria was matched to our property on Thornton's mailing list. From my initial enquiry to the handing over of keys to the new owners the work was dealt with smoothly and efficiently and we were kept up to date with progress in a most professional and friendly manner. I would have no hesitation in using Thornton's in the future or recommending them to others .”
Thank you so much for all you have done :-) you are very good at your job and have always been on the ball . Can't thank you enough!
Catriona and Martin McLaughlin
C & M McLaughlin
I would like to thank you for the efficient and helpful way you handled the sale of my elderly Aunt's house. The marketing and advertising you organised was first class and you always kept myself and my sister fully informed as to any possible interest shown in the property. You were particularly helpful when works need to be carried out to the house - the tradesman you recommended all did a good job at a very reasonable price. In this regard when I was recently in Australia and the tenants of my own house in St Andrews needed an urgent repair to the cooker you kindly helped me organise this.
You made the selling of the house very easy and straightforward from my perspective and I would have no hesitation in recommending your services to others.
I just wanted to email you to thank you and the rest of the team for your part in the selling of 20 Thornbank St. I was very impressed with Thornton's efficiency and helpfulness at every stage.
It results in a pain free sale.
“I would like to thank everyone on the team who assisted in the sale of my house in Lower Largo.
Everything went smoothly and I'm now settled in my new home.
Irene Kinnear and Moira
“We should like to compliment the whole Sales Team of Thorntons, St Andrews. Without exception, every member of staff demonstrated a level of professionalism and teamwork, which ensured our house sale was quick, painless & most importantly - successful! Not only did they produce a truly excellent sales brochure in double quick time, but followed it up with an exceptional level of friendly support, which made the whole experience a total pleasure. We have no hesitation in recommending their services to any prospective seller. We wish them all every success in the future.
Thank you all once again.
Aileen & Ken MacCrimmon