Testimonials from our Clients

Our Property Services team across our network of offices feel privileged to help so many people make their right move in the areas we know and love across the East of Scotland. And we are delighted so many clients have taken the time to let us know what they think of our service.

We always aim to give property buyers and sellers an expert, comprehensive service underpinned by in-depth local knowledge and personal service. But don’t take our word for it, take a look at what our clients say. 

I have been delighted with the standard of service at Thorntons throughout the process of buying my new home and selling my old house. Communication has been excellent, polite, helpful and speedy. They have been very open to questions and making changes to documents and updating websites. Each of the areas have been professional and caring and importantly have communicated well with each other which has helped speed up the process and helped avoid confusion and repetition. I would unreservedly recommend their service and will be using them again in the future.
Mr Glen
Thanks for all your help - Thorntons was definitely the right choice to manage our sale; you have been wise, communicative and pragmatic throughout the process.
Mr Sharma
Thorntons looked after our recent house sale and their customer service and attention to detail was excellent throughout the whole process. Thank you to Lindsay, Christine, and colleagues in the estate agency team who were proactive and professional, keeping us up to date on a daily basis to negotiate a successful sale price in excess of the home report value. The conveyancing process was managed by Beth, who provided regular communication and was patient, kind, efficient and informative throughout. Beth dealt with all enquiries from the purchaser's solicitor and explained everything to us clearly during the sale, providing a smooth and stress free experience for the client. Thank you Thorntons - highly recommended!
Pat
I recently used Thorntons Property (Dundee) to sell my property and was hugely impressed by the professionalism shown throughout the entire marketing and selling process. I was very happy with the initial valuation visit during which all queries that I had were discussed in full, I also found the gentlemen who came to put up the For Sale sign to be very polite and friendly, so I could tell right away that I had made the right decision choosing Thorntons. The biggest thanks of all goes to my Sales Negotiator Pamela whose advice and assistance I found absolutely invaluable. I was regularly contacted with updates and made to feel I was being kept in the loop at all times which I found extremely reassuring, and thanks to her expert knowledge and experience of the housing market accepted an offer for my property knowing I was making 100% the right decision. I can't recommend Thorntons Property enough, they are experts in their field and provide an outstanding service, and I'm extremely glad I chose them.
M Mcfarlane
We recently sold our previous property and bought our new property through Thorntons. The Estate Agency staff were extremely helpful and we couldn’t fault Louise, who saw us through the selling and Lisa, who took care of the purchasing. Both Louise and Lisa kept us updated every step of the way, so it was stress free for us, no doubt due to the hard work going on behind the scenes. Rated the whole experience 5 stars!
J Gilmour
Selling a home can be a confusing & stressful time, however, Pamela Collins kept us informed & updated at every stage of the selling process. Her communication throughout all of our house viewings and on the closing date was very professional & everything was carried out efficiently. Many thanks again for your help. Adam
Adam McA
The selling process was so easy and transparent, great marketing tools and updates about viewings all made it quite stress free and we had a buyer within days above the asking price. Then we had great service from Jean in the legal team where we were kept updated and treated like valued customers from start to finish. Can't recommend Thorntons highly enough.
A Brown
Gillian (Arbroath office) has been fantastic guiding my partner and I throughout the process of purchasing our first property. Questions were always answered quickly, giving us both a clear understanding of those moments when you’re not quite sure what it all means. We would both highly recommend Thorntons as a first time buyer. Thanks again, Sam
Sam
James from Thorntons provided a thorough and professional valuation of our home, offering insightful advice and market knowledge. We received the valuation less than 24hrs later. Highly recommended for anyone needing a reliable and knowledgeable real estate agent.
Morgan
Thorntons were my first choice for legal assistance and I couldn't be happier with my choice. Jenna helped me purchase my first property and she was extremely helpful every step of the way. I did not really have an understanding of the process but she explained everything clearly and kept me informed at every stage. She was efficient and thorough and just an absolute delight to have throughout what would have been a very stressful experience had it not been for her. I couldn't recommend Thorntons and Jenna enough.
A Macdonald

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