Testimonials from our Clients

Our Property Services team across our network of offices feel privileged to help so many people make their right move in the areas we know and love across the East of Scotland. And we are delighted so many clients have taken the time to let us know what they think of our service.

We always aim to give property buyers and sellers an expert, comprehensive service underpinned by in-depth local knowledge and personal service. But don’t take our word for it, take a look at what our clients say. 

Absolutely brilliant in handling sale of our house from Morton and his team, through to Lucy negotiating her and our way through the conveyancing minefield. Communication superb from beginning to end. If a call is promised, it is made Cannot thank Thorntons enough for all their advice and assistance and inspiring confidence and reassurance even when things got a little tricky towards the end. Cannot praise Lucy highly enough as she dealt with everything thrown at her in a calm and professional manner. Pity we cannot award more than 5 stars as we would most certainly give more. Thank you from the bottom of our hearts to everyone at Thorntons.
C Lorimer
I would like to take this opportunity to thank you for all your help along the way, very supportive. many thanks Tracy
Tracy Niven
We were very pleased with the service received from Thorntons. Our property was sold within two weeks to buyers from outwith the local area whose criteria was matched to our property on Thornton's mailing list. From my initial enquiry to the handing over of keys to the new owners the work was dealt with smoothly and efficiently and we were kept up to date with progress in a most professional and friendly manner. I would have no hesitation in using Thornton's in the future or recommending them to others .
Elaine Easton
Halima Todd just left a new 5-star review of thorntons-law.co.uk: My wife and I used Thorntons solicitors for the purchase of our current home, and we could not have been more pleased with their professionalism, attentiveness, and care during the process. The two people at Thorntons we worked most closely with were Lucy and Joanne. Both of them guided us deftly through the process, offering advice when it was prudent to do so but avoiding overwhelming us with information that was overly technical or esoteric (read: we had to wade through minimal “legalese”). Emails were answered promptly and thoroughly, phone calls never felt hurried or rushed, and we consistently felt that we were being guided through the complicated home-buying process by competent, reliable, trustworthy people. While buying a home can be an emotionally taxing process for a variety of reasons, Lucy and Joanne took as much of the guesswork out of the process as was humanly possible, and left us feeling like we had made a solid, well-informed purchase. I would wholeheartedly recommend Thorntons to anyone looking to buy a home in Scotland, without reservation.
H Todd
I write to you regarding the way in which Thorntons have handled the sale of my property, 42a, Victoria Road, Kirkcaldy. Firstly I would say that I was drawn towards using Thorntons, because of the way Grant Hamilton handled my previous legal dealings when buying properties within Kirkcaldy. Whilst I mention Grant I also include you & the front office staff in my decision to use Thorntons. I found that the exchange of information between myself & your office was first class. Information was speedily passed onto me. Explanations where & when required were given along with timeframes for each phase of the selling of the property. I received feedback from you after viewings from prospective purchasers, along with positive or negative views from these viewings & which I used to improve our guided tour of the property for the next viewer. I cannot think of anything different that could have been done by you & the staff in the Kirkcaldy offices of Thorntons that would have improved the selling experience. A good experience, which would lead me to use your offices again when next selling a property in Kirkcaldy.
John Deacon
Thank you for all your hard work and successful efforts in securing the sale of 14 Allan Street, Leslie for us. Warmest Regards Susan, Lucy and Mary
Susan, Lucy and Mary
Selling a home can be a confusing & stressful time, however, Pamela Collins kept us informed & updated at every stage of the selling process. Her communication throughout all of our house viewings and on the closing date was very professional & everything was carried out efficiently. Many thanks again for your help. Adam
Adam McA
My conveyancer Lucy Rourke was very responsive, always willing to schedule phone calls, and would respond to emails in a timely manner. The property purchase process was all so new and overwhelming to me, but Lucy was brilliant and patient in guiding me through the process and helping me feel less stressed. She made sure that if she was not available that somebody else would be introduced to support me, I never felt I was on my own. Would recommend to any first time buyer.
Ruby
Buying and selling a house during this time has not been easier, we put our house up for sale a few days before lockdown. The service we received from Thorntons from start to finish was 5 star. All staff we dealt with were extremely supportive. During lockdown regular contact with Lynsey who was keeping us up to date in regards to prospective buyers kept us going. (Thank you Linsey Mann). Lucy from the estate agents side also helped to make the whole process of buying and selling a lot easier and less stressful. She went above and beyond to get our new home purchase through in such a speedy time. She responded quickly to any questions we had, (however big or small and there was a lot), she also kept us updated and reassured us along the way. (Thank you Lucy). We really want to thank you all for the help during this process.
Cat
I used Thorntons to sell and buy a house. Helen was absolutely brilliant- very knowledgeable and moved things along at a good rate. She was always there to answer questions even if I asked stupid ones! Nothing seemed to be too much trouble and communication was excellent. We were emailed or phoned every step of the way both with the sale and purchase. What could have been an extremely stressful time was made so much easier by Helen being there to support and explain. I would highly recommend using Thorntons to buy or sell a house.
Lynn

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