Testimonials from our Clients
Our Property Services team across our network of offices feel privileged to help so many people make their right move in the areas we know and love across the East of Scotland. And we are delighted so many clients have taken the time to let us know what they think of our service.
We always aim to give property buyers and sellers an expert, comprehensive service underpinned by in-depth local knowledge and personal service. But don’t take our word for it, take a look at what our clients say.
“Thanks Lisa for your update and all your professional assistance and guidance throughout the sale process.
You and your team have been a fantastic support for us.”
Mr & Mrs H (East Neuk)
“Thornton's have been fantastic throughout my first home purchase. Credit to both Alex Dawson and Lucy Rourke for all their help, they made everything so simple and took me through it step by step which really helped as I didn't have a clue what I needed to do! Would definitely deal with Thorntons again as their service is second to none, thanks again!”
L Mochan
“My wife and I are most grateful to all of the staff at Thorntons in relation to the recent sale of our property. The team on the estate agency side, and especially Ms Dammer and Ms Renwick, were extremely efficient in the way they helped work up our property to go on to the market. By the end of the process it was clear that they had been very accurate with how they briefed us at the beginning in relation to the initial valuation and in predicting what to expect by way of interest leading ultimately to a favourable offer. In relation to the legal side Mr Grant, the solicitor who took instructions from us, was simply outstanding with his wise counsel and clear advice to take us through the formalities to complete the sale. From the point of placing the property on the market to the conclusion of the sale, the whole process was accomplished very rapidly indeed.”
B Scott
“We were very pleased with the service received from Thorntons. Our property was sold within two weeks to buyers from outwith the local area whose criteria was matched to our property on Thornton's mailing list. From my initial enquiry to the handing over of keys to the new owners the work was dealt with smoothly and efficiently and we were kept up to date with progress in a most professional and friendly manner. I would have no hesitation in using Thornton's in the future or recommending them to others .”
Elaine Easton
“This is a little after the event, but I just wanted to thank you for all the help that you gave us in selling Elfin Lodge. Your clear thinking and calm, sensible suggestions were exactly what we needed. Your knowledge of the market was very reassuring, as was your effective and timely response to our queries. Finally, your positivity and general cheerfulness were greatly appreciated. I wouldn't hesitate to recommend you to another seller.”
Howie
“I write to you regarding the way in which Thorntons have handled the sale of my property, 42a, Victoria Road, Kirkcaldy.
Firstly I would say that I was drawn towards using Thorntons, because of the way Grant Hamilton handled my previous legal dealings when buying properties within Kirkcaldy.
Whilst I mention Grant I also include you & the front office staff in my decision to use Thorntons.
I found that the exchange of information between myself & your office was first class.
Information was speedily passed onto me.
Explanations where & when required were given along with timeframes for each phase of the selling of the property.
I received feedback from you after viewings from prospective purchasers, along with positive or negative views from these viewings & which I used to improve our guided tour of the property for the next viewer.
I cannot think of anything different that could have been done by you & the staff in the Kirkcaldy offices of Thorntons that would have improved the selling experience.
A good experience, which would lead me to use your offices again when next selling a property in Kirkcaldy.
”
John Deacon
“Thorntons have provided Bield Housing & Care with advice on many of our assets covering everything from marketing, development appraisals, valuation and disposal. Most recently they achieved successful marketing and sale of our development within St Andrews. The Thorntons team ran a well organised marketing process with excellent communication, professionalism and understanding of the requirements of us as a housing association throughout. We continue to use Thorntons and would recommend them to others.
”
Bield
“We used Thorntons Solicitors for the first time and found Lucy to be extremely pleasant and efficient. Calls were answered or returned in a timely manner, queries answered quickly and our sale went through with virtually no worry or stress.”
J Hepburn
“Dear Tracy,
I would like to thank you for the efficient and helpful way you handled the sale of my elderly Aunt's house. The marketing and advertising you organised was first class and you always kept myself and my sister fully informed as to any possible interest shown in the property. You were particularly helpful when works need to be carried out to the house - the tradesman you recommended all did a good job at a very reasonable price. In this regard when I was recently in Australia and the tenants of my own house in St Andrews needed an urgent repair to the cooker you kindly helped me organise this.
You made the selling of the house very easy and straightforward from my perspective and I would have no hesitation in recommending your services to others.
Regards,
Ken Tervit
”
Ken Tervit
“Please thank everyone who was involved with the sale of the property. The service received from start to finish was excellent. I thought it was fantastic the way that the property was marketed. I would certainly recommend your Agency.”
D Saunders