Testimonials from our Clients

Our Property Services team across our network of offices feel privileged to help so many people make their right move in the areas we know and love across the East of Scotland. And we are delighted so many clients have taken the time to let us know what they think of our service.

We always aim to give property buyers and sellers an expert, comprehensive service underpinned by in-depth local knowledge and personal service. But don’t take our word for it, take a look at what our clients say. 

Dear Tracy, I would like to thank you for the efficient and helpful way you handled the sale of my elderly Aunt's house. The marketing and advertising you organised was first class and you always kept myself and my sister fully informed as to any possible interest shown in the property. You were particularly helpful when works need to be carried out to the house - the tradesman you recommended all did a good job at a very reasonable price. In this regard when I was recently in Australia and the tenants of my own house in St Andrews needed an urgent repair to the cooker you kindly helped me organise this. You made the selling of the house very easy and straightforward from my perspective and I would have no hesitation in recommending your services to others. Regards, Ken Tervit
Ken Tervit
We couldn't be happier with the service we received from Fiona at Thorntons, the process of selling our existing property and purchasing a new one was made easy and stress free. We were kept informed of what was happening along the way and the advice we received was fantastic. We would absolutely recommend Thorntons for buy and selling.
A Geddes
In this time of Covid, Thorntons Estate Agent has been consistent, professional and most helpful. The photo/videographer they used was extremely good and understood the property. We had the added complexity of the sale being for a death-estate with split executory overseas. Thorntons Estate Agent handled this issue with ease. Overall, it was a comfortable experience.
L Roberston
Thanks so much for all of your help, Gillian. Very pleased at how smoothly the whole process went and how professionally it was dealt with. Congratulations on a superb team effort to all of those involved with the sale of our house. Time for us to make new memories in the sun.
D Craik
Thorntons were fantastic from start to finish. It was put up for sale within a few days of you coming for the details and getting the photographs done and we were both kept up to date of progress and offers. I was worried with lockdown that the sale would be delayed but it all went through without fuss and efficiently. Laura was fantastic keeping in touch with us right up until the day of the sale and to be honest, all the team that we dealt with were excellent. I will always use Thorntons going forward and would recommend them without question.
M Christie
I would like to take this opportunity to thank you for all your help along the way, very supportive. many thanks Tracy
Tracy Niven
Thank you for your support during our recent house sale. Your kindness and consideration made the process so much easier. I would highly recommend your service. Thanks once again Ragnar & Catherine
Ragnar & Catherine
I write to you regarding the way in which Thorntons have handled the sale of my property, 42a, Victoria Road, Kirkcaldy. Firstly I would say that I was drawn towards using Thorntons, because of the way Grant Hamilton handled my previous legal dealings when buying properties within Kirkcaldy. Whilst I mention Grant I also include you & the front office staff in my decision to use Thorntons. I found that the exchange of information between myself & your office was first class. Information was speedily passed onto me. Explanations where & when required were given along with timeframes for each phase of the selling of the property. I received feedback from you after viewings from prospective purchasers, along with positive or negative views from these viewings & which I used to improve our guided tour of the property for the next viewer. I cannot think of anything different that could have been done by you & the staff in the Kirkcaldy offices of Thorntons that would have improved the selling experience. A good experience, which would lead me to use your offices again when next selling a property in Kirkcaldy.
John Deacon
Me and my boyfriend are first-time buyers and just this week got the keys to our new home! We had no idea what to expect or where to start but Michelle made the whole process so simple and understanding. We never felt stupid for asking questions, everything was explained so clearly to us and no question or worry was ever a problem. We always knew what stage we were at and always kept updated. This process could have been so stressful and daunting but I can honestly say we had such a great experience thanks to our wonderful solicitor! Would highly recommend Thorntons to anyone in the future. THANK YOU MICHELLE!
HR
Thanks Lisa for your update and all your professional assistance and guidance throughout the sale process. You and your team have been a fantastic support for us.
Mr & Mrs H (East Neuk)

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