Testimonials from our Clients

Our Property Services team across our network of offices feel privileged to help so many people make their right move in the areas we know and love across the East of Scotland. And we are delighted so many clients have taken the time to let us know what they think of our service.

We always aim to give property buyers and sellers an expert, comprehensive service underpinned by in-depth local knowledge and personal service. But don’t take our word for it, take a look at what our clients say. 

Thanks so much for all of your help, Gillian. Very pleased at how smoothly the whole process went and how professionally it was dealt with. Congratulations on a superb team effort to all of those involved with the sale of our house. Time for us to make new memories in the sun.
D Craik
Many thanks to Thorntons for selling my mum and dads flat so quickly - it has been so much less stressful than it would be in England and I've really appreciated both the estate agency and solicitors customer service. I can't imagine how it could have gone better and feel like you have all been so understanding of our situation and the fact we were not based locally. It is such a relief the whole transaction has gone so smoothly. Thanks Again.
Sue Hill
Selling a home can be a confusing & stressful time, however, Pamela Collins kept us informed & updated at every stage of the selling process. Her communication throughout all of our house viewings and on the closing date was very professional & everything was carried out efficiently. Many thanks again for your help. Adam
Adam McA
Can't praise Michelle enough for the work she did in purchasing my first home. Michelle explained the process clearly at every step and ensured I fully understood each step of the process before proceeding further. She was always on hand to answer any queries I had and nothing was ever too much for her. Great job Michelle!
Euan M
I write to you regarding the way in which Thorntons have handled the sale of my property, 42a, Victoria Road, Kirkcaldy. Firstly I would say that I was drawn towards using Thorntons, because of the way Grant Hamilton handled my previous legal dealings when buying properties within Kirkcaldy. Whilst I mention Grant I also include you & the front office staff in my decision to use Thorntons. I found that the exchange of information between myself & your office was first class. Information was speedily passed onto me. Explanations where & when required were given along with timeframes for each phase of the selling of the property. I received feedback from you after viewings from prospective purchasers, along with positive or negative views from these viewings & which I used to improve our guided tour of the property for the next viewer. I cannot think of anything different that could have been done by you & the staff in the Kirkcaldy offices of Thorntons that would have improved the selling experience. A good experience, which would lead me to use your offices again when next selling a property in Kirkcaldy.
John Deacon
Hi Christine Just wanted to say a big thank you to you and all your colleagues for supporting us to sell our house. Thank you for remaining upbeat and positive and reassuring when we thought it would never sell! You were all professional and responsive at all times and I will definitely recommend you and Thorntons to anyone I have contact with who is thinking of selling their home.
Jackie Black
From the very first moment we met Nicola we were impressed with her friendly demeanour, overall knowledge & professionalism. It is without a doubt that you are an asset to Thorntons. We really appreciate your guidance & support during such a stressful time. You stayed in close contact with us throughout which gave us so much reassurance. You were always at the end of the phone to answer promptly any questions or queries we may have had & kept in close contact which we appreciated. We also feel that due to our previous experience elsewhere that you went the extra mile and as a client that was really important to us. We felt really confident in your ability to look after the sale of our property. We wholeheartedly believe we were in very safe hands. Thank you so much for helping us get a sale. We would highly recommend Thorntons. The service you provided was excellent. Cannot fault it. Kind regards Paul & Donna
Paul & Donna
James from Thorntons provided a thorough and professional valuation of our home, offering insightful advice and market knowledge. We received the valuation less than 24hrs later. Highly recommended for anyone needing a reliable and knowledgeable real estate agent.
Morgan
We recently sold our home through your Anstruther Office. Sam Horsburgh handled the sale. We are also in the process of selling a flat through your St Andrews office where Lynsey Dammer is handling the sale. In both cases we have nothing but praise for your staff members. Everything has been handled with the upmost professionalism. Communications were excellent. Advice given was sound and all queries were handled swiftly and efficiently. Commitments given were honoured in a timely fashion. We could not of asked for more from an estate agency. Your staff members are a tribute to Thorntons and their friendly and efficient service ensures that we will continue to use Thorntons when we sell a further flat later this year.
Andrew Clark
We used Thorntons Solicitors for the first time and found Lucy to be extremely pleasant and efficient. Calls were answered or returned in a timely manner, queries answered quickly and our sale went through with virtually no worry or stress.
J Hepburn

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