Testimonials from our Clients
Our Property Services team across our network of offices feel privileged to help so many people make their right move in the areas we know and love across the East of Scotland. And we are delighted so many clients have taken the time to let us know what they think of our service.
We always aim to give property buyers and sellers an expert, comprehensive service underpinned by in-depth local knowledge and personal service. But don’t take our word for it, take a look at what our clients say.
“Hi Christine
Just wanted to say a big thank you to you and all your colleagues for supporting us to sell our house. Thank you for remaining upbeat and positive and reassuring when we thought it would never sell! You were all professional and responsive at all times and I will definitely recommend you and Thorntons to anyone I have contact with who is thinking of selling their home.
”
Jackie Black
“Gillian (Arbroath office) has been fantastic guiding my partner and I throughout the process of purchasing our first property. Questions were always answered quickly, giving us both a clear understanding of those moments when you’re not quite sure what it all means. We would both highly recommend Thorntons as a first time buyer. Thanks again, Sam”
Sam
“Thanks so much for all of your help, Gillian. Very pleased at how smoothly the whole process went and how professionally it was dealt with. Congratulations on a superb team effort to all of those involved with the sale of our house. Time for us to make new memories in the sun.
”
D Craik
“Thorntons marketed our flat and we found them to be thoroughly professional and very pro-active in the sale. Communications were excellent and in particular all the staff responded immediately to our queries and concerns. We have no hesitation in recommending them.
”
Mr & Mrs T Richmond
“I used Thorntons to sell and buy a house. Helen was absolutely brilliant- very knowledgeable and moved things along at a good rate. She was always there to answer questions even if I asked stupid ones! Nothing seemed to be too much trouble and communication was excellent. We were emailed or phoned every step of the way both with the sale and purchase. What could have been an extremely stressful time was made so much easier by Helen being there to support and explain. I would highly recommend using Thorntons to buy or sell a house.”
Lynn
“"Jason and I are delighted with the photos - you made the property look amazing!! It went online on Friday afternoon and we sold on Monday morning - Thanks again" - Sophie and Jason”
Sopie & Jason
“I have been delighted with the standard of service at Thorntons throughout the process of buying my new home and selling my old house.
Communication has been excellent, polite, helpful and speedy. They have been very open to questions and making changes to documents and updating websites.
Each of the areas have been professional and caring and importantly have communicated well with each other which has helped speed up the process and helped avoid confusion and repetition.
I would unreservedly recommend their service and will be using them again in the future.
”
Mr Glen
“
I bought from Thorntons and the viewing Agent Anna was very efficient and informative. Lisa in Estate Agency was excellent and really professional. Michelle Burns was outstanding as usual, always turning work around quickly making the purchase fast, efficient, clear and friendly. She really is a great asset to Thorntons. Thanks Michelle, Lisa and Anna ...fantastic work
”
LB
“Thank you for all your hard work and successful efforts in securing the sale of 14 Allan Street, Leslie for us.
Warmest Regards
Susan, Lucy and Mary
”
Susan, Lucy and Mary
“Thorntons were fantastic from start to finish. It was put up for sale within a few days of you coming for the details and getting the photographs done and we were both kept up to date of progress and offers. I was worried with lockdown that the sale would be delayed but it all went through without fuss and efficiently. Laura was fantastic keeping in touch with us right up until the day of the sale and to be honest, all the team that we dealt with were excellent. I will always use Thorntons going forward and would recommend them without question.”
M Christie