Testimonials from our Clients

Our Property Services team across our network of offices feel privileged to help so many people make their right move in the areas we know and love across the East of Scotland. And we are delighted so many clients have taken the time to let us know what they think of our service.

We always aim to give property buyers and sellers an expert, comprehensive service underpinned by in-depth local knowledge and personal service. But don’t take our word for it, take a look at what our clients say. 

I just wanted to say thank you for all your help during the sale. We were thrilled at how quickly things progressed to a closing date. And utterly thrilled at the price we obtained!! And everything then moved seamlessly along with Gillian Leckie from your legal department. Easiest and most straightforward sale we have ever had on a property. Can’t get any better than that!
MI
Gillian (Arbroath office) has been fantastic guiding my partner and I throughout the process of purchasing our first property. Questions were always answered quickly, giving us both a clear understanding of those moments when you’re not quite sure what it all means. We would both highly recommend Thorntons as a first time buyer. Thanks again, Sam
Sam
Thorntons were my first choice for legal assistance and I couldn't be happier with my choice. Jenna helped me purchase my first property and she was extremely helpful every step of the way. I did not really have an understanding of the process but she explained everything clearly and kept me informed at every stage. She was efficient and thorough and just an absolute delight to have throughout what would have been a very stressful experience had it not been for her. I couldn't recommend Thorntons and Jenna enough.
A Macdonald
I recently used Thorntons Property (Dundee) to sell my property and was hugely impressed by the professionalism shown throughout the entire marketing and selling process. I was very happy with the initial valuation visit during which all queries that I had were discussed in full, I also found the gentlemen who came to put up the For Sale sign to be very polite and friendly, so I could tell right away that I had made the right decision choosing Thorntons. The biggest thanks of all goes to my Sales Negotiator Pamela whose advice and assistance I found absolutely invaluable. I was regularly contacted with updates and made to feel I was being kept in the loop at all times which I found extremely reassuring, and thanks to her expert knowledge and experience of the housing market accepted an offer for my property knowing I was making 100% the right decision. I can't recommend Thorntons Property enough, they are experts in their field and provide an outstanding service, and I'm extremely glad I chose them.
M Mcfarlane
My wife and I are most grateful to all of the staff at Thorntons in relation to the recent sale of our property. The team on the estate agency side, and especially Ms Dammer and Ms Renwick, were extremely efficient in the way they helped work up our property to go on to the market. By the end of the process it was clear that they had been very accurate with how they briefed us at the beginning in relation to the initial valuation and in predicting what to expect by way of interest leading ultimately to a favourable offer. In relation to the legal side Mr Grant, the solicitor who took instructions from us, was simply outstanding with his wise counsel and clear advice to take us through the formalities to complete the sale. From the point of placing the property on the market to the conclusion of the sale, the whole process was accomplished very rapidly indeed.
B Scott
Many thanks to Thorntons for selling my mum and dads flat so quickly - it has been so much less stressful than it would be in England and I've really appreciated both the estate agency and solicitors customer service. I can't imagine how it could have gone better and feel like you have all been so understanding of our situation and the fact we were not based locally. It is such a relief the whole transaction has gone so smoothly. Thanks Again.
Sue Hill
We were very pleased with the whole sale/buying process and knew from previous experience of working with the Thorntons team that we could entrust this milestone in our lives to you. All the information was conveyed in a professional and timely manner and everyone we dealt with was very helpful. Many thanks.
Duncan & Marion Crerar
In this time of Covid, Thorntons Estate Agent has been consistent, professional and most helpful. The photo/videographer they used was extremely good and understood the property. We had the added complexity of the sale being for a death-estate with split executory overseas. Thorntons Estate Agent handled this issue with ease. Overall, it was a comfortable experience.
L Roberston
Can’t praise Michelle enough for the work she did in purchasing my first home. Michelle explained the process clearly at every step and ensured I fully understood each step of the process before proceeding further. She was always on hand to answer any queries I had and nothing was ever too much for her. Great job Michelle!
Euan M
I used Thorntons to sell and buy a house. Helen was absolutely brilliant- very knowledgeable and moved things along at a good rate. She was always there to answer questions even if I asked stupid ones! Nothing seemed to be too much trouble and communication was excellent. We were emailed or phoned every step of the way both with the sale and purchase. What could have been an extremely stressful time was made so much easier by Helen being there to support and explain. I would highly recommend using Thorntons to buy or sell a house.
Lynn

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