Testimonials from our Clients
Our Property Services team across our network of offices feel privileged to help so many people make their right move in the areas we know and love across the East of Scotland. And we are delighted so many clients have taken the time to let us know what they think of our service.
We always aim to give property buyers and sellers an expert, comprehensive service underpinned by in-depth local knowledge and personal service. But don’t take our word for it, take a look at what our clients say.
“Gillian (Arbroath office) has been fantastic guiding my partner and I throughout the process of purchasing our first property. Questions were always answered quickly, giving us both a clear understanding of those moments when you’re not quite sure what it all means. We would both highly recommend Thorntons as a first time buyer. Thanks again, Sam”
Sam
“I would like to take this opportunity to thank yourself & Yvonne for a very professional service. I have been very impressed by your positive attitudes, and most definitely the best Estate Agents that I have ever dealt with. There are always highs & lows when selling a property, but you always managed to keep my spirits up. I wouldn't hesitate to recommend Thorntons. Many thanks, all your hard work is truly appreciated.
”
Linda Malcolm
“We should like to compliment the whole Sales Team of Thorntons, St Andrews. Without exception, every member of staff demonstrated a level of professionalism and teamwork, which ensured our house sale was quick, painless & most importantly - successful! Not only did they produce a truly excellent sales brochure in double quick time, but followed it up with an exceptional level of friendly support, which made the whole experience a total pleasure. We have no hesitation in recommending their services to any prospective seller. We wish them all every success in the future.
Thank you all once again.
”
Aileen & Ken MacCrimmon
“Thorntons sold the house within 1 week of it going on the market and at the third offer at above survey price, Thorntons did not recommend taking the first offer but instead said there would be more interest and they were correct.
However notwithstanding the really good price achieved, the approach to work by Thorntons, the property schedule and the customer service was also of the highest calibre.
I'd recommend without any hesitation Thorntons to anyone looking to sell their house.
”
Derek & Margaret Soutar
“I want to thank Emma at Thorntons TPS for her professional and efficient conveyancing service during our house move. Her clear communication and guidance made the process straightforward and stress-free. Emma's expertise and problem-solving skills helped us navigate through a few unexpected issues. We are grateful for her dedication and hard work, which ensured a smooth house move. I highly recommend Thorntons for conveyancing needs, as their excellent service and knowledge greatly contributed to our positive experience.”
G Pettigrew
“From the very first moment we met Nicola we were impressed with her friendly demeanour, overall knowledge & professionalism. It is without a doubt that you are an asset to Thorntons. We really appreciate your guidance & support during such a stressful time.
You stayed in close contact with us throughout which gave us so much reassurance. You were always at the end of the phone to answer promptly any questions or queries we may have had & kept in close contact which we appreciated.
We also feel that due to our previous experience elsewhere that you went the extra mile and as a client that was really important to us. We felt really confident in your ability to look after the sale of our property. We wholeheartedly believe we were in very safe hands.
Thank you so much for helping us get a sale. We would highly recommend Thorntons. The service you provided was excellent. Cannot fault it.
Kind regards
Paul & Donna
”
Paul & Donna
“"Jason and I are delighted with the photos - you made the property look amazing!! It went online on Friday afternoon and we sold on Monday morning - Thanks again" - Sophie and Jason”
Sopie & Jason
“Thorntons were fantastic from start to finish. It was put up for sale within a few days of you coming for the details and getting the photographs done and we were both kept up to date of progress and offers. I was worried with lockdown that the sale would be delayed but it all went through without fuss and efficiently. Laura was fantastic keeping in touch with us right up until the day of the sale and to be honest, all the team that we dealt with were excellent. I will always use Thorntons going forward and would recommend them without question.”
M Christie
“Absolutely brilliant in handling sale of our house from Morton and his team, through to Lucy negotiating her and our way through the conveyancing minefield. Communication superb from beginning to end. If a call is promised, it is made Cannot thank Thorntons enough for all their advice and assistance and inspiring confidence and reassurance even when things got a little tricky towards the end. Cannot praise Lucy highly enough as she dealt with everything thrown at her in a calm and professional manner. Pity we cannot award more than 5 stars as we would most certainly give more. Thank you from the bottom of our hearts to everyone at Thorntons.”
C Lorimer
“Hi Mairi,
I just wanted to email you to thank you and the rest of the team for your part in the selling of 20 Thornbank St. I was very impressed with Thornton's efficiency and helpfulness at every stage.
It results in a pain free sale.
”
Jane Chisholm