Testimonials from our Clients

Our Property Services team across our network of offices feel privileged to help so many people make their right move in the areas we know and love across the East of Scotland. And we are delighted so many clients have taken the time to let us know what they think of our service.

We always aim to give property buyers and sellers an expert, comprehensive service underpinned by in-depth local knowledge and personal service. But don’t take our word for it, take a look at what our clients say. 

I want to thank Emma at Thorntons TPS for her professional and efficient conveyancing service during our house move. Her clear communication and guidance made the process straightforward and stress-free. Emma's expertise and problem-solving skills helped us navigate through a few unexpected issues. We are grateful for her dedication and hard work, which ensured a smooth house move. I highly recommend Thorntons for conveyancing needs, as their excellent service and knowledge greatly contributed to our positive experience.
G Pettigrew
Thank you for all your hard work and successful efforts in securing the sale of 14 Allan Street, Leslie for us. Warmest Regards Susan, Lucy and Mary
Susan, Lucy and Mary
I write to you regarding the way in which Thorntons have handled the sale of my property, 42a, Victoria Road, Kirkcaldy. Firstly I would say that I was drawn towards using Thorntons, because of the way Grant Hamilton handled my previous legal dealings when buying properties within Kirkcaldy. Whilst I mention Grant I also include you & the front office staff in my decision to use Thorntons. I found that the exchange of information between myself & your office was first class. Information was speedily passed onto me. Explanations where & when required were given along with timeframes for each phase of the selling of the property. I received feedback from you after viewings from prospective purchasers, along with positive or negative views from these viewings & which I used to improve our guided tour of the property for the next viewer. I cannot think of anything different that could have been done by you & the staff in the Kirkcaldy offices of Thorntons that would have improved the selling experience. A good experience, which would lead me to use your offices again when next selling a property in Kirkcaldy.
John Deacon
We sold our property with Thorntons and I can highly recommend their service. Very efficient and professional, at all times. The process was so much easier than I expected, having sold 2 properties before with different companies. I thought my previous experiences were the norm, delays, stress, excuses and frustration,as well as considerable expense. This was so different, expertise, clear and regular communication, stress-free, very professional and an absolute pleasure. The costs were extremely competitive and clear from the outset, there were no hidden surprises. Thank you to Audrey Black (estate agent) and Susan Dunsire (conveyancer) and your teams for your professionalism and for making this process so easy for me. I am delighted with the sale of the property, which was so quick and efficient. I would definitely use this service again, in the future. Many thanks Elaine
Elaine
Can't praise Michelle enough for the work she did in purchasing my first home. Michelle explained the process clearly at every step and ensured I fully understood each step of the process before proceeding further. She was always on hand to answer any queries I had and nothing was ever too much for her. Great job Michelle!
Euan M
June and I would also like to say a massive thank you to you all and the rest of the team at Thorntons. You have dealt with our property selling amazingly well, keeping us fully informed throughout and just cracking on with things when needed. This wasn't a straightforward sell, with us 500 miles away and us all dealing with varying COVID restrictions, however you handled it all professionally, and throughout maintaining our confidence that all was going to plan. I will gladly recommend you all to anyone who needs a reference of your services.
Weir
We couldn't be happier with the service we received from Fiona at Thorntons, the process of selling our existing property and purchasing a new one was made easy and stress free. We were kept informed of what was happening along the way and the advice we received was fantastic. We would absolutely recommend Thorntons for buy and selling.
A Geddes
I used Thorntons to sell and buy a house. Helen was absolutely brilliant- very knowledgeable and moved things along at a good rate. She was always there to answer questions even if I asked stupid ones! Nothing seemed to be too much trouble and communication was excellent. We were emailed or phoned every step of the way both with the sale and purchase. What could have been an extremely stressful time was made so much easier by Helen being there to support and explain. I would highly recommend using Thorntons to buy or sell a house.
Lynn
We first knew of Thorntons because they were marketing the property we ended up buying. They were so helpful and efficient that we did not hesitate to book them when it was our turn to sell. The whole process was smooth and professionally managed by our dedicated points of contact at the Property and Legal teams. We cannot recommend them enough - first class service!
Mrs Torca-Hernandez
Selling a home can be a confusing & stressful time, however, Pamela Collins kept us informed & updated at every stage of the selling process. Her communication throughout all of our house viewings and on the closing date was very professional & everything was carried out efficiently. Many thanks again for your help. Adam
Adam McA

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