Testimonials from our Clients
Our Property Services team across our network of offices feel privileged to help so many people make their right move in the areas we know and love across the East of Scotland. And we are delighted so many clients have taken the time to let us know what they think of our service.
We always aim to give property buyers and sellers an expert, comprehensive service underpinned by in-depth local knowledge and personal service. But don’t take our word for it, take a look at what our clients say.
“I recently used Thorntons Property (Dundee) to sell my property and was hugely impressed by the professionalism shown throughout the entire marketing and selling process. I was very happy with the initial valuation visit during which all queries that I had were discussed in full, I also found the gentlemen who came to put up the For Sale sign to be very polite and friendly, so I could tell right away that I had made the right decision choosing Thorntons. The biggest thanks of all goes to my Sales Negotiator Pamela whose advice and assistance I found absolutely invaluable. I was regularly contacted with updates and made to feel I was being kept in the loop at all times which I found extremely reassuring, and thanks to her expert knowledge and experience of the housing market accepted an offer for my property knowing I was making 100% the right decision. I can't recommend Thorntons Property enough, they are experts in their field and provide an outstanding service, and I'm extremely glad I chose them.”
M Mcfarlane
“We recently sold our previous property and bought our new property through Thorntons. The Estate Agency staff were extremely helpful and we couldn’t fault Louise, who saw us through the selling and Lisa, who took care of the purchasing. Both Louise and Lisa kept us updated every step of the way, so it was stress free for us, no doubt due to the hard work going on behind the scenes. Rated the whole experience 5 stars!”
J Gilmour
“Sharon Connolly at Thorntons Property was fantastic throughout our house sale and purchase. She made the entire process feel smooth and manageable, guiding us through every step with clarity and confidence. Her communication was always prompt and reassuring, and she explained all the legal details in a way that was easy to understand. Sharon handled everything efficiently and ensured both transactions progressed without any issues. We really appreciated her professionalism and supportive approach during what can often be a stressful time.”
S Hutchinson
“"Thorntons recently handled the sale of a late relative's property. The service received from them during the journey was outstanding in all respects. From the valuation appointment at the start by Angela through to the offers coming in, the whole process was very professional and yet friendly at the same time. Multiple viewings were arranged extremely quickly which thankfully the team at Thorntons were able on conduct on our behalf. Their communications throughout were first class with updates relating to what was happening regularly provided by text and phone. I am pleased I chose Thorntons and delighted to recommend them to others. I would not hesitate to use them again and send special thanks to Angela and Lisa especially"”
K Bond
“
I bought from Thorntons and the viewing Agent Anna was very efficient and informative. Lisa in Estate Agency was excellent and really professional. Michelle Burns was outstanding as usual, always turning work around quickly making the purchase fast, efficient, clear and friendly. She really is a great asset to Thorntons. Thanks Michelle, Lisa and Anna ...fantastic work
”
LB
“Thanks so much for all of your help, Gillian. Very pleased at how smoothly the whole process went and how professionally it was dealt with. Congratulations on a superb team effort to all of those involved with the sale of our house. Time for us to make new memories in the sun.
”
D Craik
“Dear Tracy,
I would like to thank you for the efficient and helpful way you handled the sale of my elderly Aunt's house. The marketing and advertising you organised was first class and you always kept myself and my sister fully informed as to any possible interest shown in the property. You were particularly helpful when works need to be carried out to the house - the tradesman you recommended all did a good job at a very reasonable price. In this regard when I was recently in Australia and the tenants of my own house in St Andrews needed an urgent repair to the cooker you kindly helped me organise this.
You made the selling of the house very easy and straightforward from my perspective and I would have no hesitation in recommending your services to others.
Regards,
Ken Tervit
”
Ken Tervit
“Hi Audrey,
Could I just take this opportunity to thank you personally and the rest of the team for your unstinting efforts throughout the sale of my property.
Well done and a big THANKYOU !
Best wishes,
Peter.
”
Peter Milne
“In this time of Covid, Thorntons Estate Agent has been consistent, professional and most helpful. The photo/videographer they used was extremely good and understood the property. We had the added complexity of the sale being for a death-estate with split executory overseas. Thorntons Estate Agent handled this issue with ease. Overall, it was a comfortable experience.”
L Roberston
“Thank you so much Lisa. The Estate Agent staff have always been clear, efficient and helpful.
”
E Hickey