Testimonials from our Clients

Our Property Services team across our network of offices feel privileged to help so many people make their right move in the areas we know and love across the East of Scotland. And we are delighted so many clients have taken the time to let us know what they think of our service.

We always aim to give property buyers and sellers an expert, comprehensive service underpinned by in-depth local knowledge and personal service. But don’t take our word for it, take a look at what our clients say. 

We couldn't be happier with the service we received from Fiona at Thorntons, the process of selling our existing property and purchasing a new one was made easy and stress free. We were kept informed of what was happening along the way and the advice we received was fantastic. We would absolutely recommend Thorntons for buy and selling.
A Geddes
We are absolutely delighted with the offer. We couldn't have wished for such a great price. We are really grateful for your advice and professionalism. Going to a closing date was, most definitely, the right thing to do and I'm so glad we listened to you. The service we have received from Thormton's has been great. Lisa, in particular, has been incredible. Thank you so much for everything. I hope we have the opportunity to thank you in person someday.
DB Leven
My conveyancer Lucy Rourke was very responsive, always willing to schedule phone calls, and would respond to emails in a timely manner. The property purchase process was all so new and overwhelming to me, but Lucy was brilliant and patient in guiding me through the process and helping me feel less stressed. She made sure that if she was not available that somebody else would be introduced to support me, I never felt I was on my own. Would recommend to any first time buyer.
Ruby
I used Thorntons to sell and buy a house. Helen was absolutely brilliant- very knowledgeable and moved things along at a good rate. She was always there to answer questions even if I asked stupid ones! Nothing seemed to be too much trouble and communication was excellent. We were emailed or phoned every step of the way both with the sale and purchase. What could have been an extremely stressful time was made so much easier by Helen being there to support and explain. I would highly recommend using Thorntons to buy or sell a house.
Lynn
Buying and selling a house during this time has not been easier, we put our house up for sale a few days before lockdown. The service we received from Thorntons from start to finish was 5 star. All staff we dealt with were extremely supportive. During lockdown regular contact with Lynsey who was keeping us up to date in regards to prospective buyers kept us going. (Thank you Linsey Mann). Lucy from the estate agents side also helped to make the whole process of buying and selling a lot easier and less stressful. She went above and beyond to get our new home purchase through in such a speedy time. She responded quickly to any questions we had, (however big or small and there was a lot), she also kept us updated and reassured us along the way. (Thank you Lucy). We really want to thank you all for the help during this process.
Cat
Alex was brilliant helping me with a house sale and purchase. She kept me informed the whole way through and everything went through on time without a problem. She was really thorough and made sure I was aware of my options throughout.
K Orton
We recently sold our previous property and bought our new property through Thorntons. The Estate Agency staff were extremely helpful and we couldn’t fault Louise, who saw us through the selling and Lisa, who took care of the purchasing. Both Louise and Lisa kept us updated every step of the way, so it was stress free for us, no doubt due to the hard work going on behind the scenes. Rated the whole experience 5 stars!
J Gilmour
Thorntons marketed our flat and we found them to be thoroughly professional and very pro-active in the sale. Communications were excellent and in particular all the staff responded immediately to our queries and concerns. We have no hesitation in recommending them.
Mr & Mrs T Richmond
Thorntons carried out a sale in England and purchase in Scotland for me, enabling me to complete both sides on the same day. They kept me constantly updated and were extremely professional and proactive. I have no hesitation in highly recommending them.
K Robertson
We recently sold our home through your Anstruther Office. Sam Horsburgh handled the sale. We are also in the process of selling a flat through your St Andrews office where Lynsey Dammer is handling the sale. In both cases we have nothing but praise for your staff members. Everything has been handled with the upmost professionalism. Communications were excellent. Advice given was sound and all queries were handled swiftly and efficiently. Commitments given were honoured in a timely fashion. We could not of asked for more from an estate agency. Your staff members are a tribute to Thorntons and their friendly and efficient service ensures that we will continue to use Thorntons when we sell a further flat later this year.
Andrew Clark

Our Home Mover Essentials