Testimonials from our Clients
Our Property Services team across our network of offices feel privileged to help so many people make their right move in the areas we know and love across the East of Scotland. And we are delighted so many clients have taken the time to let us know what they think of our service.
We always aim to give property buyers and sellers an expert, comprehensive service underpinned by in-depth local knowledge and personal service. But don’t take our word for it, take a look at what our clients say.
“Myself and my wife became customers of Thorntons as a result of us putting our property onto the market. Pamela who was our sales negotiator was very proactive on our behalf which was very reassuring. We would be more than happy to deal with Thorntons again in the future or recommend to our family and friends.”
Chris Neilson
“I would like to take this opportunity to thank you for all your help along the way, very supportive.
many thanks
Tracy
”
Tracy Niven
“Many thanks to Thorntons for selling my mum and dads flat so quickly - it has been so much less stressful than it would be in England and I've really appreciated both the estate agency and solicitors customer service. I can't imagine how it could have gone better and feel like you have all been so understanding of our situation and the fact we were not based locally. It is such a relief the whole transaction has gone so smoothly.
Thanks Again.”
Sue Hill
“Hi Audrey,
Could I just take this opportunity to thank you personally and the rest of the team for your unstinting efforts throughout the sale of my property.
Well done and a big THANKYOU !
Best wishes,
Peter.
”
Peter Milne
“This is a little after the event, but I just wanted to thank you for all the help that you gave us in selling Elfin Lodge. Your clear thinking and calm, sensible suggestions were exactly what we needed. Your knowledge of the market was very reassuring, as was your effective and timely response to our queries. Finally, your positivity and general cheerfulness were greatly appreciated. I wouldn't hesitate to recommend you to another seller.”
Howie
“Thornton's have been fantastic throughout my first home purchase. Credit to both Alex Dawson and Lucy Rourke for all their help, they made everything so simple and took me through it step by step which really helped as I didn't have a clue what I needed to do! Would definitely deal with Thorntons again as their service is second to none, thanks again!”
L Mochan
“Thorntons were fantastic from start to finish. It was put up for sale within a few days of you coming for the details and getting the photographs done and we were both kept up to date of progress and offers. I was worried with lockdown that the sale would be delayed but it all went through without fuss and efficiently. Laura was fantastic keeping in touch with us right up until the day of the sale and to be honest, all the team that we dealt with were excellent. I will always use Thorntons going forward and would recommend them without question.”
M Christie
“I have been delighted with the standard of service at Thorntons throughout the process of buying my new home and selling my old house.
Communication has been excellent, polite, helpful and speedy. They have been very open to questions and making changes to documents and updating websites.
Each of the areas have been professional and caring and importantly have communicated well with each other which has helped speed up the process and helped avoid confusion and repetition.
I would unreservedly recommend their service and will be using them again in the future.
”
Mr Glen
“June and I would also like to say a massive thank you to you all and the rest of the team at Thorntons. You have dealt with our property selling amazingly well, keeping us fully informed throughout and just cracking on with things when needed. This wasn't a straightforward sell, with us 500 miles away and us all dealing with varying COVID restrictions, however you handled it all professionally, and throughout maintaining our confidence that all was going to plan. I will gladly recommend you all to anyone who needs a reference of your services.”
Weir
“James from Thorntons provided a thorough and professional valuation of our home, offering insightful advice and market knowledge. We received the valuation less than 24hrs later. Highly recommended for anyone needing a reliable and knowledgeable real estate agent.”
Morgan