Testimonials from our Clients
Our Property Services team across our network of offices feel privileged to help so many people make their right move in the areas we know and love across the East of Scotland. And we are delighted so many clients have taken the time to let us know what they think of our service.
We always aim to give property buyers and sellers an expert, comprehensive service underpinned by in-depth local knowledge and personal service. But don’t take our word for it, take a look at what our clients say.
“I have been delighted with the standard of service at Thorntons throughout the process of buying my new home and selling my old house.
Communication has been excellent, polite, helpful and speedy. They have been very open to questions and making changes to documents and updating websites.
Each of the areas have been professional and caring and importantly have communicated well with each other which has helped speed up the process and helped avoid confusion and repetition.
I would unreservedly recommend their service and will be using them again in the future.
”
Mr Glen
“We recently sold our previous property and bought our new property through Thorntons. The Estate Agency staff were extremely helpful and we couldn’t fault Louise, who saw us through the selling and Lisa, who took care of the purchasing. Both Louise and Lisa kept us updated every step of the way, so it was stress free for us, no doubt due to the hard work going on behind the scenes. Rated the whole experience 5 stars!”
J Gilmour
“We sold our property with Thorntons and I can highly recommend their service. Very efficient and professional, at all times. The process was so much easier than I expected, having sold 2 properties before with different companies. I thought my previous experiences were the norm, delays, stress, excuses and frustration,as well as considerable expense. This was so different, expertise, clear and regular communication, stress-free, very professional and an absolute pleasure. The costs were extremely competitive and clear from the outset, there were no hidden surprises. Thank you to Audrey Black (estate agent) and Susan Dunsire (conveyancer) and your teams for your professionalism and for making this process so easy for me. I am delighted with the sale of the property, which was so quick and efficient. I would definitely use this service again, in the future. Many thanks Elaine”
Elaine
“Thorntons were my first choice for legal assistance and I couldn't be happier with my choice. Jenna helped me purchase my first property and she was extremely helpful every step of the way. I did not really have an understanding of the process but she explained everything clearly and kept me informed at every stage. She was efficient and thorough and just an absolute delight to have throughout what would have been a very stressful experience had it not been for her. I couldn't recommend Thorntons and Jenna enough.”
A Macdonald
“We would like to thank you all at Thorntons for this whole buying and selling experience!You have all been so professional, efficient and this has been such a smooth and consistent process! You clearly have fantastic processes and procedures put in place between departments to make this feel so seamless! They say moving house is the most stressful things you will ever do but Thorntons certainly took away most of that for us. I just knew it was all in hand and you were dealing with it!
If you can pass on my huge thanks to Yvonne, Poppy, Carol-Ann and of course yourself! We really have appreciated how on the ball and tentative you have all been on our journey!
”
Cameron and Marion Murray
“I cannot commend Thornton's estate agents highly enough for the professional attitude throughout the purchase of my new property in St Andrews. I would like to express in writing my appreciation of the excellent service I have received from the company, particularly from Tracy Ramsay. She has kept us informed of the progress of the sale all the way through and this was very reassuring and made us feel that you were working with us for an expedient and efficient conclusion for all parties, throughout the process.
I would also like to commend Tracy for her enthusiasm, politeness and her professional manner she maintained throughout with my legal team in delivering this property.
However, I have to add that every member of your team I spoke to was unfailingly polite and friendly.
I will not hesitate in working with Tracy and the rest of the team for future property management and property purchases in the future.
Thank you and well done!
”
Martin Craig, Aberdeen
“I am very happy with the work Thorntons Property did to help me sell a flat in Edinburgh. Their Estate Agent managed all the Marketing and their Conveyancing Paralegal managed all the negotiations with the buyer’s solicitor. Thorntons staff were friendly, professional and carried out their tasks effectively. Thanks to James Shipman and Sandra Pettigrew.
”
A Currie
“My wife and I are most grateful to all of the staff at Thorntons in relation to the recent sale of our property. The team on the estate agency side, and especially Ms Dammer and Ms Renwick, were extremely efficient in the way they helped work up our property to go on to the market. By the end of the process it was clear that they had been very accurate with how they briefed us at the beginning in relation to the initial valuation and in predicting what to expect by way of interest leading ultimately to a favourable offer. In relation to the legal side Mr Grant, the solicitor who took instructions from us, was simply outstanding with his wise counsel and clear advice to take us through the formalities to complete the sale. From the point of placing the property on the market to the conclusion of the sale, the whole process was accomplished very rapidly indeed.”
B Scott
“Thank you for your support during our recent house sale. Your kindness and consideration made the process so much easier. I would highly recommend your service.
Thanks once again
Ragnar & Catherine
”
Ragnar & Catherine
“I want to thank Emma at Thorntons TPS for her professional and efficient conveyancing service during our house move. Her clear communication and guidance made the process straightforward and stress-free. Emma's expertise and problem-solving skills helped us navigate through a few unexpected issues. We are grateful for her dedication and hard work, which ensured a smooth house move. I highly recommend Thorntons for conveyancing needs, as their excellent service and knowledge greatly contributed to our positive experience.”
G Pettigrew