Testimonials from our Clients

Our Property Services team across our network of offices feel privileged to help so many people make their right move in the areas we know and love across the East of Scotland. And we are delighted so many clients have taken the time to let us know what they think of our service.

We always aim to give property buyers and sellers an expert, comprehensive service underpinned by in-depth local knowledge and personal service. But don’t take our word for it, take a look at what our clients say. 

Thorntons have provided Bield Housing & Care with advice on many of our assets covering everything from marketing, development appraisals, valuation and disposal. Most recently they achieved successful marketing and sale of our development within St Andrews. The Thorntons team ran a well organised marketing process with excellent communication, professionalism and understanding of the requirements of us as a housing association throughout. We continue to use Thorntons and would recommend them to others.
Bield
I want to thank Emma at Thorntons TPS for her professional and efficient conveyancing service during our house move. Her clear communication and guidance made the process straightforward and stress-free. Emma's expertise and problem-solving skills helped us navigate through a few unexpected issues. We are grateful for her dedication and hard work, which ensured a smooth house move. I highly recommend Thorntons for conveyancing needs, as their excellent service and knowledge greatly contributed to our positive experience.
G Pettigrew
Many thanks to Thorntons for selling my mum and dads flat so quickly - it has been so much less stressful than it would be in England and I've really appreciated both the estate agency and solicitors customer service. I can't imagine how it could have gone better and feel like you have all been so understanding of our situation and the fact we were not based locally. It is such a relief the whole transaction has gone so smoothly. Thanks Again.
Sue Hill
I just wanted to say thank you for all your help during the sale. We were thrilled at how quickly things progressed to a closing date. And utterly thrilled at the price we obtained!! And everything then moved seamlessly along with Gillian Leckie from your legal department. Easiest and most straightforward sale we have ever had on a property. Can’t get any better than that!
MI
My wife and I are most grateful to all of the staff at Thorntons in relation to the recent sale of our property. The team on the estate agency side, and especially Ms Dammer and Ms Renwick, were extremely efficient in the way they helped work up our property to go on to the market. By the end of the process it was clear that they had been very accurate with how they briefed us at the beginning in relation to the initial valuation and in predicting what to expect by way of interest leading ultimately to a favourable offer. In relation to the legal side Mr Grant, the solicitor who took instructions from us, was simply outstanding with his wise counsel and clear advice to take us through the formalities to complete the sale. From the point of placing the property on the market to the conclusion of the sale, the whole process was accomplished very rapidly indeed.
B Scott
"Thorntons recently handled the sale of a late relative's property. The service received from them during the journey was outstanding in all respects. From the valuation appointment at the start by Angela through to the offers coming in, the whole process was very professional and yet friendly at the same time. Multiple viewings were arranged extremely quickly which thankfully the team at Thorntons were able on conduct on our behalf. Their communications throughout were first class with updates relating to what was happening regularly provided by text and phone. I am pleased I chose Thorntons and delighted to recommend them to others. I would not hesitate to use them again and send special thanks to Angela and Lisa especially"
K Bond
I have been delighted with the standard of service at Thorntons throughout the process of buying my new home and selling my old house. Communication has been excellent, polite, helpful and speedy. They have been very open to questions and making changes to documents and updating websites. Each of the areas have been professional and caring and importantly have communicated well with each other which has helped speed up the process and helped avoid confusion and repetition. I would unreservedly recommend their service and will be using them again in the future.
Mr Glen
I would like to take this opportunity to thank you for all your help along the way, very supportive. many thanks Tracy
Tracy Niven
I write to you regarding the way in which Thorntons have handled the sale of my property, 42a, Victoria Road, Kirkcaldy. Firstly I would say that I was drawn towards using Thorntons, because of the way Grant Hamilton handled my previous legal dealings when buying properties within Kirkcaldy. Whilst I mention Grant I also include you & the front office staff in my decision to use Thorntons. I found that the exchange of information between myself & your office was first class. Information was speedily passed onto me. Explanations where & when required were given along with timeframes for each phase of the selling of the property. I received feedback from you after viewings from prospective purchasers, along with positive or negative views from these viewings & which I used to improve our guided tour of the property for the next viewer. I cannot think of anything different that could have been done by you & the staff in the Kirkcaldy offices of Thorntons that would have improved the selling experience. A good experience, which would lead me to use your offices again when next selling a property in Kirkcaldy.
John Deacon
Thanks again Audrey, I appreciate the guidance and knowledge you have shared, and helping us with the many questions we have as novices in the market. All the best, JM
J M - Anstruther

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