Testimonials from our Clients
Our Property Services team across our network of offices feel privileged to help so many people make their right move in the areas we know and love across the East of Scotland. And we are delighted so many clients have taken the time to let us know what they think of our service.
We always aim to give property buyers and sellers an expert, comprehensive service underpinned by in-depth local knowledge and personal service. But don’t take our word for it, take a look at what our clients say.
“Kirkcaldy customer just left a new 5-star review of thorntons-law.co.uk:
I have had excellent service from Thorntons in selling my flat. From valuation through to completion of sale, I found the whole process to be smooth and easy, and have appreciated the personal, prompt and thorough approach offered by all the staff who dealt with my sale. I have also valued the additional advice and assistance offered by the Conveyancing Team regarding payment of Capital Gains Tax and reclaim of the Additional Dwelling Supplement. A big thank you to Lynsey, Audrey, Anna and Teresa - I have enjoyed working with all of you! Thorntons is a highly experienced and very pleasant estate agents. I thoroughly recommend them!
”
Mr B (Fife)
“We recently sold our home through your Anstruther Office. Sam Horsburgh handled the sale. We are also in the process of selling a flat through your St Andrews office where Lynsey Dammer is handling the sale. In both cases we have nothing but praise for your staff members. Everything has been handled with the upmost professionalism. Communications were excellent. Advice given
was sound and all queries were handled swiftly and efficiently. Commitments given were honoured in a timely fashion. We could not of asked for more from an estate agency. Your staff members are a tribute to Thorntons and their
friendly and efficient service ensures that we will continue to use Thorntons when we sell a further flat later this year.
”
Andrew Clark
“We first knew of Thorntons because they were marketing the property we ended up buying. They were so helpful and efficient that we did not hesitate to book them when it was our turn to sell. The whole process was smooth and professionally managed by our dedicated points of contact at the Property and Legal teams. We cannot recommend them enough - first class service!”
Mrs Torca-Hernandez
“We used Thorntons Solicitors for the first time and found Lucy to be extremely pleasant and efficient. Calls were answered or returned in a timely manner, queries answered quickly and our sale went through with virtually no worry or stress.”
J Hepburn
“We recently sold our previous property and bought our new property through Thorntons. The Estate Agency staff were extremely helpful and we couldn’t fault Louise, who saw us through the selling and Lisa, who took care of the purchasing. Both Louise and Lisa kept us updated every step of the way, so it was stress free for us, no doubt due to the hard work going on behind the scenes. Rated the whole experience 5 stars!”
J Gilmour
“I have been delighted with the standard of service at Thorntons throughout the process of buying my new home and selling my old house.
Communication has been excellent, polite, helpful and speedy. They have been very open to questions and making changes to documents and updating websites.
Each of the areas have been professional and caring and importantly have communicated well with each other which has helped speed up the process and helped avoid confusion and repetition.
I would unreservedly recommend their service and will be using them again in the future.
”
Mr Glen
“
I bought from Thorntons and the viewing Agent Anna was very efficient and informative. Lisa in Estate Agency was excellent and really professional. Michelle Burns was outstanding as usual, always turning work around quickly making the purchase fast, efficient, clear and friendly. She really is a great asset to Thorntons. Thanks Michelle, Lisa and Anna ...fantastic work
”
LB
“Just a note to thank all of the Thornton's team involved with the recent sale of our house.From the start of the whole process to the sale took just over three weeks ,particular thanks go to Tracy Smith and to Allison McCoo of Thornton's Law.We have again had great service which we have enjoyed over the past 14 years from your organisation.
Thanks again
Mr & Mrs. Snowden
”
Mr & Mrs Snowden
“James from Thorntons provided a thorough and professional valuation of our home, offering insightful advice and market knowledge. We received the valuation less than 24hrs later. Highly recommended for anyone needing a reliable and knowledgeable real estate agent.”
Morgan
“My wife and I are most grateful to all of the staff at Thorntons in relation to the recent sale of our property. The team on the estate agency side, and especially Ms Dammer and Ms Renwick, were extremely efficient in the way they helped work up our property to go on to the market. By the end of the process it was clear that they had been very accurate with how they briefed us at the beginning in relation to the initial valuation and in predicting what to expect by way of interest leading ultimately to a favourable offer. In relation to the legal side Mr Grant, the solicitor who took instructions from us, was simply outstanding with his wise counsel and clear advice to take us through the formalities to complete the sale. From the point of placing the property on the market to the conclusion of the sale, the whole process was accomplished very rapidly indeed.”
B Scott