Testimonials from our Clients

Our Property Services team across our network of offices feel privileged to help so many people make their right move in the areas we know and love across the East of Scotland. And we are delighted so many clients have taken the time to let us know what they think of our service.

We always aim to give property buyers and sellers an expert, comprehensive service underpinned by in-depth local knowledge and personal service. But don’t take our word for it, take a look at what our clients say. 

Thorntons were fantastic from start to finish. It was put up for sale within a few days of you coming for the details and getting the photographs done and we were both kept up to date of progress and offers. I was worried with lockdown that the sale would be delayed but it all went through without fuss and efficiently. Laura was fantastic keeping in touch with us right up until the day of the sale and to be honest, all the team that we dealt with were excellent. I will always use Thorntons going forward and would recommend them without question.
M Christie
Buying and selling a house during this time has not been easier, we put our house up for sale a few days before lockdown. The service we received from Thorntons from start to finish was 5 star. All staff we dealt with were extremely supportive. During lockdown regular contact with Lynsey who was keeping us up to date in regards to prospective buyers kept us going. (Thank you Linsey Mann). Lucy from the estate agents side also helped to make the whole process of buying and selling a lot easier and less stressful. She went above and beyond to get our new home purchase through in such a speedy time. She responded quickly to any questions we had, (however big or small and there was a lot), she also kept us updated and reassured us along the way. (Thank you Lucy). We really want to thank you all for the help during this process.
Cat
In this time of Covid, Thorntons Estate Agent has been consistent, professional and most helpful. The photo/videographer they used was extremely good and understood the property. We had the added complexity of the sale being for a death-estate with split executory overseas. Thorntons Estate Agent handled this issue with ease. Overall, it was a comfortable experience.
L Roberston
June and I would also like to say a massive thank you to you all and the rest of the team at Thorntons. You have dealt with our property selling amazingly well, keeping us fully informed throughout and just cracking on with things when needed. This wasn't a straightforward sell, with us 500 miles away and us all dealing with varying COVID restrictions, however you handled it all professionally, and throughout maintaining our confidence that all was going to plan. I will gladly recommend you all to anyone who needs a reference of your services.
Weir
This is a little after the event, but I just wanted to thank you for all the help that you gave us in selling Elfin Lodge. Your clear thinking and calm, sensible suggestions were exactly what we needed. Your knowledge of the market was very reassuring, as was your effective and timely response to our queries. Finally, your positivity and general cheerfulness were greatly appreciated. I wouldn't hesitate to recommend you to another seller.
Howie
Absolutely brilliant in handling sale of our house from Morton and his team, through to Lucy negotiating her and our way through the conveyancing minefield. Communication superb from beginning to end. If a call is promised, it is made Cannot thank Thorntons enough for all their advice and assistance and inspiring confidence and reassurance even when things got a little tricky towards the end. Cannot praise Lucy highly enough as she dealt with everything thrown at her in a calm and professional manner. Pity we cannot award more than 5 stars as we would most certainly give more. Thank you from the bottom of our hearts to everyone at Thorntons.
C Lorimer
My wife and I are most grateful to all of the staff at Thorntons in relation to the recent sale of our property. The team on the estate agency side, and especially Ms Dammer and Ms Renwick, were extremely efficient in the way they helped work up our property to go on to the market. By the end of the process it was clear that they had been very accurate with how they briefed us at the beginning in relation to the initial valuation and in predicting what to expect by way of interest leading ultimately to a favourable offer. In relation to the legal side Mr Grant, the solicitor who took instructions from us, was simply outstanding with his wise counsel and clear advice to take us through the formalities to complete the sale. From the point of placing the property on the market to the conclusion of the sale, the whole process was accomplished very rapidly indeed.
B Scott
We would like to thank you all at Thorntons for this whole buying and selling experience!You have all been so professional, efficient and this has been such a smooth and consistent process! You clearly have fantastic processes and procedures put in place between departments to make this feel so seamless! They say moving house is the most stressful things you will ever do but Thorntons certainly took away most of that for us. I just knew it was all in hand and you were dealing with it! If you can pass on my huge thanks to Yvonne, Poppy, Carol-Ann and of course yourself! We really have appreciated how on the ball and tentative you have all been on our journey!
Cameron and Marion Murray
I am very happy with the work Thorntons Property did to help me sell a flat in Edinburgh. Their Estate Agent managed all the Marketing and their Conveyancing Paralegal managed all the negotiations with the buyer’s solicitor. Thorntons staff were friendly, professional and carried out their tasks effectively. Thanks to James Shipman and Sandra Pettigrew.
A Currie
We couldn’t be happier with the service we received from Fiona at Thorntons, the process of selling our existing property and purchasing a new one was made easy and stress free. We were kept informed of what was happening along the way and the advice we received was fantastic. We would absolutely recommend Thorntons for buy and selling.
A Geddes

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