Testimonials from our Clients
Our Property Services team across our network of offices feel privileged to help so many people make their right move in the areas we know and love across the East of Scotland. And we are delighted so many clients have taken the time to let us know what they think of our service.
We always aim to give property buyers and sellers an expert, comprehensive service underpinned by in-depth local knowledge and personal service. But don’t take our word for it, take a look at what our clients say.
“Gillian (Arbroath office) has been fantastic guiding my partner and I throughout the process of purchasing our first property. Questions were always answered quickly, giving us both a clear understanding of those moments when you’re not quite sure what it all means. We would both highly recommend Thorntons as a first time buyer. Thanks again, Sam”
Sam
“You've been fantastic throughout. Thank you. You've made me feel as if I've been your only client, which given how many people you must deal with is super impressive.”
Nora Wood
“James from Thorntons provided a thorough and professional valuation of our home, offering insightful advice and market knowledge. We received the valuation less than 24hrs later. Highly recommended for anyone needing a reliable and knowledgeable real estate agent.”
Morgan
“Thorntons were fantastic from start to finish. It was put up for sale within a few days of you coming for the details and getting the photographs done and we were both kept up to date of progress and offers. I was worried with lockdown that the sale would be delayed but it all went through without fuss and efficiently. Laura was fantastic keeping in touch with us right up until the day of the sale and to be honest, all the team that we dealt with were excellent. I will always use Thorntons going forward and would recommend them without question.”
M Christie
“Absolutely brilliant in handling sale of our house from Morton and his team, through to Lucy negotiating her and our way through the conveyancing minefield. Communication superb from beginning to end. If a call is promised, it is made Cannot thank Thorntons enough for all their advice and assistance and inspiring confidence and reassurance even when things got a little tricky towards the end. Cannot praise Lucy highly enough as she dealt with everything thrown at her in a calm and professional manner. Pity we cannot award more than 5 stars as we would most certainly give more. Thank you from the bottom of our hearts to everyone at Thorntons.”
C Lorimer
“Kirkcaldy customer just left a new 5-star review of thorntons-law.co.uk:
I have had excellent service from Thorntons in selling my flat. From valuation through to completion of sale, I found the whole process to be smooth and easy, and have appreciated the personal, prompt and thorough approach offered by all the staff who dealt with my sale. I have also valued the additional advice and assistance offered by the Conveyancing Team regarding payment of Capital Gains Tax and reclaim of the Additional Dwelling Supplement. A big thank you to Lynsey, Audrey, Anna and Teresa - I have enjoyed working with all of you! Thorntons is a highly experienced and very pleasant estate agents. I thoroughly recommend them!
”
Mr B (Fife)
“I just wanted to write to say thank you for all your help and assistance in our sale of the above property. From start to finish you have all been extremely customer focused, friendly, yet professional in your attitude and have made the process very easy and comfortable for both myself and Colleen. From the quick set up, initial viewings, offers, right through to conclusion, each of you have been excellent and nothing we asked given that we are over 270 miles away has been too much trouble.
I must admit that when I looked at Thorntons for selling my property I wasn't sure what I'd get in terms of service and value for money, but you have all delivered far in excess of my expectations. I most certainly would now recommend Thorntons to my friends for this service. It is just a pity I cant use you for my new house purchase in England! You will be a hard act to follow.
”
Donald Cameron
“Many thanks to Thorntons for selling my mum and dads flat so quickly - it has been so much less stressful than it would be in England and I've really appreciated both the estate agency and solicitors customer service. I can't imagine how it could have gone better and feel like you have all been so understanding of our situation and the fact we were not based locally. It is such a relief the whole transaction has gone so smoothly.
Thanks Again.”
Sue Hill
“Hi Audrey,
Could I just take this opportunity to thank you personally and the rest of the team for your unstinting efforts throughout the sale of my property.
Well done and a big THANKYOU !
Best wishes,
Peter.
”
Peter Milne
“Dear Tracy,
I would like to thank you for the efficient and helpful way you handled the sale of my elderly Aunt's house. The marketing and advertising you organised was first class and you always kept myself and my sister fully informed as to any possible interest shown in the property. You were particularly helpful when works need to be carried out to the house - the tradesman you recommended all did a good job at a very reasonable price. In this regard when I was recently in Australia and the tenants of my own house in St Andrews needed an urgent repair to the cooker you kindly helped me organise this.
You made the selling of the house very easy and straightforward from my perspective and I would have no hesitation in recommending your services to others.
Regards,
Ken Tervit
”
Ken Tervit