Testimonials from our Clients

Our Property Services team across our network of offices feel privileged to help so many people make their right move in the areas we know and love across the East of Scotland. And we are delighted so many clients have taken the time to let us know what they think of our service.

We always aim to give property buyers and sellers an expert, comprehensive service underpinned by in-depth local knowledge and personal service. But don’t take our word for it, take a look at what our clients say. 

Thorntons carried out a sale in England and purchase in Scotland for me, enabling me to complete both sides on the same day. They kept me constantly updated and were extremely professional and proactive. I have no hesitation in highly recommending them.
K Robertson
Thanks again Audrey, I appreciate the guidance and knowledge you have shared, and helping us with the many questions we have as novices in the market. All the best, JM
J M - Anstruther
Thornton's have been fantastic throughout my first home purchase. Credit to both Alex Dawson and Lucy Rourke for all their help, they made everything so simple and took me through it step by step which really helped as I didn't have a clue what I needed to do! Would definitely deal with Thorntons again as their service is second to none, thanks again!
L Mochan
We sold our property with Thorntons and I can highly recommend their service. Very efficient and professional, at all times. The process was so much easier than I expected, having sold 2 properties before with different companies. I thought my previous experiences were the norm, delays, stress, excuses and frustration,as well as considerable expense. This was so different, expertise, clear and regular communication, stress-free, very professional and an absolute pleasure. The costs were extremely competitive and clear from the outset, there were no hidden surprises. Thank you to Audrey Black (estate agent) and Susan Dunsire (conveyancer) and your teams for your professionalism and for making this process so easy for me. I am delighted with the sale of the property, which was so quick and efficient. I would definitely use this service again, in the future. Many thanks Elaine
Elaine
I have been delighted with the standard of service at Thorntons throughout the process of buying my new home and selling my old house. Communication has been excellent, polite, helpful and speedy. They have been very open to questions and making changes to documents and updating websites. Each of the areas have been professional and caring and importantly have communicated well with each other which has helped speed up the process and helped avoid confusion and repetition. I would unreservedly recommend their service and will be using them again in the future.
Mr Glen
Thanks for all your help - Thorntons was definitely the right choice to manage our sale; you have been wise, communicative and pragmatic throughout the process.
Mr Sharma
Thorntons looked after our recent house sale and their customer service and attention to detail was excellent throughout the whole process. Thank you to Lindsay, Christine, and colleagues in the estate agency team who were proactive and professional, keeping us up to date on a daily basis to negotiate a successful sale price in excess of the home report value. The conveyancing process was managed by Beth, who provided regular communication and was patient, kind, efficient and informative throughout. Beth dealt with all enquiries from the purchaser's solicitor and explained everything to us clearly during the sale, providing a smooth and stress free experience for the client. Thank you Thorntons - highly recommended!
Pat
I recently used Thorntons Property (Dundee) to sell my property and was hugely impressed by the professionalism shown throughout the entire marketing and selling process. I was very happy with the initial valuation visit during which all queries that I had were discussed in full, I also found the gentlemen who came to put up the For Sale sign to be very polite and friendly, so I could tell right away that I had made the right decision choosing Thorntons. The biggest thanks of all goes to my Sales Negotiator Pamela whose advice and assistance I found absolutely invaluable. I was regularly contacted with updates and made to feel I was being kept in the loop at all times which I found extremely reassuring, and thanks to her expert knowledge and experience of the housing market accepted an offer for my property knowing I was making 100% the right decision. I can't recommend Thorntons Property enough, they are experts in their field and provide an outstanding service, and I'm extremely glad I chose them.
M Mcfarlane
We recently sold our previous property and bought our new property through Thorntons. The Estate Agency staff were extremely helpful and we couldn’t fault Louise, who saw us through the selling and Lisa, who took care of the purchasing. Both Louise and Lisa kept us updated every step of the way, so it was stress free for us, no doubt due to the hard work going on behind the scenes. Rated the whole experience 5 stars!
J Gilmour
Selling a home can be a confusing & stressful time, however, Pamela Collins kept us informed & updated at every stage of the selling process. Her communication throughout all of our house viewings and on the closing date was very professional & everything was carried out efficiently. Many thanks again for your help. Adam
Adam McA

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