Testimonials from our Clients
Our Property Services team across our network of offices feel privileged to help so many people make their right move in the areas we know and love across the East of Scotland. And we are delighted so many clients have taken the time to let us know what they think of our service.
We always aim to give property buyers and sellers an expert, comprehensive service underpinned by in-depth local knowledge and personal service. But don’t take our word for it, take a look at what our clients say.
“We'd had a wonderful experience working with Laura Franceschi for our property sale and purchase last year so, when we needed conveyancing again for another property, we didn't think twice about going back to Laura. This experience was no different to the last. Laura is very approachable and personable, great at walking us through the process with a clear understanding of each stage, and absolutely on the ball with the finer detail to ensure everything was as it should be before the sale concluded. Cannot thank Laura enough, nor recommend her highly enough for conveyancing. She genuinely makes it as stress-free a process as it possible can be.
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M Hansen
“Gillian (Arbroath office) has been fantastic guiding my partner and I throughout the process of purchasing our first property. Questions were always answered quickly, giving us both a clear understanding of those moments when you’re not quite sure what it all means. We would both highly recommend Thorntons as a first time buyer. Thanks again, Sam”
Sam
“Me and my boyfriend are first-time buyers and just this week got the keys to our new home! We had no idea what to expect or where to start but Michelle made the whole process so simple and understanding. We never felt stupid for asking questions, everything was explained so clearly to us and no question or worry was ever a problem. We always knew what stage we were at and always kept updated. This process could have been so stressful and daunting but I can honestly say we had such a great experience thanks to our wonderful solicitor! Would highly recommend Thorntons to anyone in the future. THANK YOU MICHELLE!”
HR
“The selling process was so easy and transparent, great marketing tools and updates about viewings all made it quite stress free and we had a buyer within days above the asking price. Then we had great service from Jean in the legal team where we were kept updated and treated like valued customers from start to finish. Can't recommend Thorntons highly enough.”
A Brown
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I bought from Thorntons and the viewing Agent Anna was very efficient and informative. Lisa in Estate Agency was excellent and really professional. Michelle Burns was outstanding as usual, always turning work around quickly making the purchase fast, efficient, clear and friendly. She really is a great asset to Thorntons. Thanks Michelle, Lisa and Anna ...fantastic work
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LB
“Hi Audrey,
Thank you so much for all you have done :-) you are very good at your job and have always been on the ball . Can't thank you enough!
Catriona and Martin McLaughlin
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C & M McLaughlin
“I want to thank Emma at Thorntons TPS for her professional and efficient conveyancing service during our house move. Her clear communication and guidance made the process straightforward and stress-free. Emma's expertise and problem-solving skills helped us navigate through a few unexpected issues. We are grateful for her dedication and hard work, which ensured a smooth house move. I highly recommend Thorntons for conveyancing needs, as their excellent service and knowledge greatly contributed to our positive experience.”
G Pettigrew
“Thanks so much for all of your help, Gillian. Very pleased at how smoothly the whole process went and how professionally it was dealt with. Congratulations on a superb team effort to all of those involved with the sale of our house. Time for us to make new memories in the sun.
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D Craik
“Can't praise Michelle enough for the work she did in purchasing my first home. Michelle explained the process clearly at every step and ensured I fully understood each step of the process before proceeding further. She was always on hand to answer any queries I had and nothing was ever too much for her. Great job Michelle!”
Euan M
“On the conveyancing side Rachael Hannah provided a seamless service in both the sale and purchase of our properties always providing timely updates as matters progressed and we were made to feel totally comfortable On the property listing side, again the process was seamless with helpful suggestions to promote the property Totally happy to recommend”
H McCabe