Testimonials from our Clients

Our Property Services team across our network of offices feel privileged to help so many people make their right move in the areas we know and love across the East of Scotland. And we are delighted so many clients have taken the time to let us know what they think of our service.

We always aim to give property buyers and sellers an expert, comprehensive service underpinned by in-depth local knowledge and personal service. But don’t take our word for it, take a look at what our clients say. 

We recently sold our home through your Anstruther Office. Sam Horsburgh handled the sale. We are also in the process of selling a flat through your St Andrews office where Lynsey Dammer is handling the sale. In both cases we have nothing but praise for your staff members. Everything has been handled with the upmost professionalism. Communications were excellent. Advice given was sound and all queries were handled swiftly and efficiently. Commitments given were honoured in a timely fashion. We could not of asked for more from an estate agency. Your staff members are a tribute to Thorntons and their friendly and efficient service ensures that we will continue to use Thorntons when we sell a further flat later this year.
Andrew Clark
I just wanted to say thank you for all your help during the sale. We were thrilled at how quickly things progressed to a closing date. And utterly thrilled at the price we obtained!! And everything then moved seamlessly along with Gillian Leckie from your legal department. Easiest and most straightforward sale we have ever had on a property. Can’t get any better than that!
MI
Thanks Lisa for your update and all your professional assistance and guidance throughout the sale process. You and your team have been a fantastic support for us.
Mr & Mrs H (East Neuk)
"Jason and I are delighted with the photos - you made the property look amazing!! It went online on Friday afternoon and we sold on Monday morning - Thanks again" - Sophie and Jason
Sopie & Jason
Thorntons were fantastic from start to finish. It was put up for sale within a few days of you coming for the details and getting the photographs done and we were both kept up to date of progress and offers. I was worried with lockdown that the sale would be delayed but it all went through without fuss and efficiently. Laura was fantastic keeping in touch with us right up until the day of the sale and to be honest, all the team that we dealt with were excellent. I will always use Thorntons going forward and would recommend them without question.
M Christie
Buying and selling a house during this time has not been easier, we put our house up for sale a few days before lockdown. The service we received from Thorntons from start to finish was 5 star. All staff we dealt with were extremely supportive. During lockdown regular contact with Lynsey who was keeping us up to date in regards to prospective buyers kept us going. (Thank you Linsey Mann). Lucy from the estate agents side also helped to make the whole process of buying and selling a lot easier and less stressful. She went above and beyond to get our new home purchase through in such a speedy time. She responded quickly to any questions we had, (however big or small and there was a lot), she also kept us updated and reassured us along the way. (Thank you Lucy). We really want to thank you all for the help during this process.
Cat
In this time of Covid, Thorntons Estate Agent has been consistent, professional and most helpful. The photo/videographer they used was extremely good and understood the property. We had the added complexity of the sale being for a death-estate with split executory overseas. Thorntons Estate Agent handled this issue with ease. Overall, it was a comfortable experience.
L Roberston
June and I would also like to say a massive thank you to you all and the rest of the team at Thorntons. You have dealt with our property selling amazingly well, keeping us fully informed throughout and just cracking on with things when needed. This wasn't a straightforward sell, with us 500 miles away and us all dealing with varying COVID restrictions, however you handled it all professionally, and throughout maintaining our confidence that all was going to plan. I will gladly recommend you all to anyone who needs a reference of your services.
Weir
This is a little after the event, but I just wanted to thank you for all the help that you gave us in selling Elfin Lodge. Your clear thinking and calm, sensible suggestions were exactly what we needed. Your knowledge of the market was very reassuring, as was your effective and timely response to our queries. Finally, your positivity and general cheerfulness were greatly appreciated. I wouldn't hesitate to recommend you to another seller.
Howie
Absolutely brilliant in handling sale of our house from Morton and his team, through to Lucy negotiating her and our way through the conveyancing minefield. Communication superb from beginning to end. If a call is promised, it is made Cannot thank Thorntons enough for all their advice and assistance and inspiring confidence and reassurance even when things got a little tricky towards the end. Cannot praise Lucy highly enough as she dealt with everything thrown at her in a calm and professional manner. Pity we cannot award more than 5 stars as we would most certainly give more. Thank you from the bottom of our hearts to everyone at Thorntons.
C Lorimer

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