Testimonials from our Clients

Our Property Services team across our network of offices feel privileged to help so many people make their right move in the areas we know and love across the East of Scotland. And we are delighted so many clients have taken the time to let us know what they think of our service.

We always aim to give property buyers and sellers an expert, comprehensive service underpinned by in-depth local knowledge and personal service. But don’t take our word for it, take a look at what our clients say. 

“"Thorntons recently handled the sale of a late relative's property. The service received from them during the journey was outstanding in all respects. From the valuation appointment at the start by Angela through to the offers coming in, the whole process was very professional and yet friendly at the same time. Multiple viewings were arranged extremely quickly which thankfully the team at Thorntons were able on conduct on our behalf. Their communications throughout were first class with updates relating to what was happening regularly provided by text and phone. I am pleased I chose Thorntons and delighted to recommend them to others. I would not hesitate to use them again and send special thanks to Angela and Lisa especially"”
K Bond
“Thorntons were fantastic from start to finish. It was put up for sale within a few days of you coming for the details and getting the photographs done and we were both kept up to date of progress and offers. I was worried with lockdown that the sale would be delayed but it all went through without fuss and efficiently. Laura was fantastic keeping in touch with us right up until the day of the sale and to be honest, all the team that we dealt with were excellent. I will always use Thorntons going forward and would recommend them without question.”
M Christie
“We were very pleased with the whole sale/buying process and knew from previous experience of working with the Thorntons team that we could entrust this milestone in our lives to you. All the information was conveyed in a professional and timely manner and everyone we dealt with was very helpful. Many thanks. ”
Duncan & Marion Crerar
“Please thank everyone who was involved with the sale of the property. The service received from start to finish was excellent. I thought it was fantastic the way that the property was marketed. I would certainly recommend your Agency.”
D Saunders
“Thank you for your support during our recent house sale. Your kindness and consideration made the process so much easier. I would highly recommend your service. Thanks once again Ragnar & Catherine ”
Ragnar & Catherine
“Nicola, Rona and Tracy, Delighted to have successfully concluded the sale. On behalf of Graeme, dad and myself I just wanted to write and express our appreciation of all the efforts that you and the team at Thorntons have put in to making the transaction run so smoothly. We haveadmired and benefitted from the professional way in which you work, and this has allowed a process to run which has been relatively stress free. We also appreciate the advice and guidance that you have given to us at various stages in the process. ”
K Reid
“Thorntons marketed our flat and we found them to be thoroughly professional and very pro-active in the sale. Communications were excellent and in particular all the staff responded immediately to our queries and concerns. We have no hesitation in recommending them. ”
Mr & Mrs T Richmond
“We recently sold our previous property and bought our new property through Thorntons. The Estate Agency staff were extremely helpful and we couldn’t fault Louise, who saw us through the selling and Lisa, who took care of the purchasing. Both Louise and Lisa kept us updated every step of the way, so it was stress free for us, no doubt due to the hard work going on behind the scenes. Rated the whole experience 5 stars!”
J Gilmour
“Thorntons carried out a sale in England and purchase in Scotland for me, enabling me to complete both sides on the same day. They kept me constantly updated and were extremely professional and proactive. I have no hesitation in highly recommending them.”
K Robertson
“Thorntons looked after our recent house sale and their customer service and attention to detail was excellent throughout the whole process. Thank you to Lindsay, Christine, and colleagues in the estate agency team who were proactive and professional, keeping us up to date on a daily basis to negotiate a successful sale price in excess of the home report value. The conveyancing process was managed by Beth, who provided regular communication and was patient, kind, efficient and informative throughout. Beth dealt with all enquiries from the purchaser's solicitor and explained everything to us clearly during the sale, providing a smooth and stress free experience for the client. Thank you Thorntons - highly recommended!”
Pat

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