Testimonials from our Clients
Our Property Services team across our network of offices feel privileged to help so many people make their right move in the areas we know and love across the East of Scotland. And we are delighted so many clients have taken the time to let us know what they think of our service.
We always aim to give property buyers and sellers an expert, comprehensive service underpinned by in-depth local knowledge and personal service. But don’t take our word for it, take a look at what our clients say.
“I write to you regarding the way in which Thorntons have handled the sale of my property, 42a, Victoria Road, Kirkcaldy.
Firstly I would say that I was drawn towards using Thorntons, because of the way Grant Hamilton handled my previous legal dealings when buying properties within Kirkcaldy.
Whilst I mention Grant I also include you & the front office staff in my decision to use Thorntons.
I found that the exchange of information between myself & your office was first class.
Information was speedily passed onto me.
Explanations where & when required were given along with timeframes for each phase of the selling of the property.
I received feedback from you after viewings from prospective purchasers, along with positive or negative views from these viewings & which I used to improve our guided tour of the property for the next viewer.
I cannot think of anything different that could have been done by you & the staff in the Kirkcaldy offices of Thorntons that would have improved the selling experience.
A good experience, which would lead me to use your offices again when next selling a property in Kirkcaldy.
”
John Deacon
“"Thorntons recently handled the sale of a late relative's property. The service received from them during the journey was outstanding in all respects. From the valuation appointment at the start by Angela through to the offers coming in, the whole process was very professional and yet friendly at the same time. Multiple viewings were arranged extremely quickly which thankfully the team at Thorntons were able on conduct on our behalf. Their communications throughout were first class with updates relating to what was happening regularly provided by text and phone. I am pleased I chose Thorntons and delighted to recommend them to others. I would not hesitate to use them again and send special thanks to Angela and Lisa especially"”
K Bond
“Thanks for all your help - Thorntons was definitely the right choice to manage our sale; you have been wise, communicative and pragmatic throughout the process.”
Mr Sharma
“On the conveyancing side Rachael Hannah provided a seamless service in both the sale and purchase of our properties always providing timely updates as matters progressed and we were made to feel totally comfortable On the property listing side, again the process was seamless with helpful suggestions to promote the property Totally happy to recommend”
H McCabe
“Halima Todd just left a new 5-star review of thorntons-law.co.uk:
My wife and I used Thorntons solicitors for the purchase of our current home, and we could not have been more pleased with their professionalism, attentiveness, and care during the process. The two people at Thorntons we worked most closely with were Lucy and Joanne. Both of them guided us deftly through the process, offering advice when it was prudent to do so but avoiding overwhelming us with information that was overly technical or esoteric (read: we had to wade through minimal “legalese”). Emails were answered promptly and thoroughly, phone calls never felt hurried or rushed, and we consistently felt that we were being guided through the complicated home-buying process by competent, reliable, trustworthy people. While buying a home can be an emotionally taxing process for a variety of reasons, Lucy and Joanne took as much of the guesswork out of the process as was humanly possible, and left us feeling like we had made a solid, well-informed purchase. I would wholeheartedly recommend Thorntons to anyone looking to buy a home in Scotland, without reservation.”
H Todd
“Myself and my wife became customers of Thorntons as a result of us putting our property onto the market. Pamela who was our sales negotiator was very proactive on our behalf which was very reassuring. We would be more than happy to deal with Thorntons again in the future or recommend to our family and friends.”
Chris Neilson
“We should like to compliment the whole Sales Team of Thorntons, St Andrews. Without exception, every member of staff demonstrated a level of professionalism and teamwork, which ensured our house sale was quick, painless & most importantly - successful! Not only did they produce a truly excellent sales brochure in double quick time, but followed it up with an exceptional level of friendly support, which made the whole experience a total pleasure. We have no hesitation in recommending their services to any prospective seller. We wish them all every success in the future.
Thank you all once again.
”
Aileen & Ken MacCrimmon
“This is a little after the event, but I just wanted to thank you for all the help that you gave us in selling Elfin Lodge. Your clear thinking and calm, sensible suggestions were exactly what we needed. Your knowledge of the market was very reassuring, as was your effective and timely response to our queries. Finally, your positivity and general cheerfulness were greatly appreciated. I wouldn't hesitate to recommend you to another seller.”
Howie
“Gillian (Arbroath office) has been fantastic guiding my partner and I throughout the process of purchasing our first property. Questions were always answered quickly, giving us both a clear understanding of those moments when you’re not quite sure what it all means. We would both highly recommend Thorntons as a first time buyer. Thanks again, Sam”
Sam
“Hi Audrey,
Thank you so much for all you have done :-) you are very good at your job and have always been on the ball . Can't thank you enough!
Catriona and Martin McLaughlin
”
C & M McLaughlin