Testimonials from our Clients
Our Property Services team across our network of offices feel privileged to help so many people make their right move in the areas we know and love across the East of Scotland. And we are delighted so many clients have taken the time to let us know what they think of our service.
We always aim to give property buyers and sellers an expert, comprehensive service underpinned by in-depth local knowledge and personal service. But don’t take our word for it, take a look at what our clients say.
“Hi Audrey,
Could I just take this opportunity to thank you personally and the rest of the team for your unstinting efforts throughout the sale of my property.
Well done and a big THANKYOU !
Best wishes,
Peter.
”
Peter Milne
“I am very happy with the work Thorntons Property did to help me sell a flat in Edinburgh. Their Estate Agent managed all the Marketing and their Conveyancing Paralegal managed all the negotiations with the buyer’s solicitor. Thorntons staff were friendly, professional and carried out their tasks effectively. Thanks to James Shipman and Sandra Pettigrew.
”
A Currie
“Hi Audrey,
Thank you so much for all you have done :-) you are very good at your job and have always been on the ball . Can't thank you enough!
Catriona and Martin McLaughlin
”
C & M McLaughlin
“Thanks again Audrey, I appreciate the guidance and knowledge you have shared, and helping us with the many questions we have as novices in the market.
All the best,
JM
”
J M - Anstruther
“I have been delighted with the standard of service at Thorntons throughout the process of buying my new home and selling my old house.
Communication has been excellent, polite, helpful and speedy. They have been very open to questions and making changes to documents and updating websites.
Each of the areas have been professional and caring and importantly have communicated well with each other which has helped speed up the process and helped avoid confusion and repetition.
I would unreservedly recommend their service and will be using them again in the future.
”
Mr Glen
“Thorntons looked after our recent house sale and their customer service and attention to detail was excellent throughout the whole process. Thank you to Lindsay, Christine, and colleagues in the estate agency team who were proactive and professional, keeping us up to date on a daily basis to negotiate a successful sale price in excess of the home report value. The conveyancing process was managed by Beth, who provided regular communication and was patient, kind, efficient and informative throughout. Beth dealt with all enquiries from the purchaser's solicitor and explained everything to us clearly during the sale, providing a smooth and stress free experience for the client. Thank you Thorntons - highly recommended!”
Pat
“Buying and selling a house during this time has not been easier, we put our house up for sale a few days before lockdown. The service we received from Thorntons from start to finish was 5 star. All staff we dealt with were extremely supportive. During lockdown regular contact with Lynsey who was keeping us up to date in regards to prospective buyers kept us going. (Thank you Linsey Mann). Lucy from the estate agents side also helped to make the whole process of buying and selling a lot easier and less stressful. She went above and beyond to get our new home purchase through in such a speedy time. She responded quickly to any questions we had, (however big or small and there was a lot), she also kept us updated and reassured us along the way. (Thank you Lucy). We really want to thank you all for the help during this process.”
Cat
“Thank you for all your hard work and successful efforts in securing the sale of 14 Allan Street, Leslie for us.
Warmest Regards
Susan, Lucy and Mary
”
Susan, Lucy and Mary
“I write to you regarding the way in which Thorntons have handled the sale of my property, 42a, Victoria Road, Kirkcaldy.
Firstly I would say that I was drawn towards using Thorntons, because of the way Grant Hamilton handled my previous legal dealings when buying properties within Kirkcaldy.
Whilst I mention Grant I also include you & the front office staff in my decision to use Thorntons.
I found that the exchange of information between myself & your office was first class.
Information was speedily passed onto me.
Explanations where & when required were given along with timeframes for each phase of the selling of the property.
I received feedback from you after viewings from prospective purchasers, along with positive or negative views from these viewings & which I used to improve our guided tour of the property for the next viewer.
I cannot think of anything different that could have been done by you & the staff in the Kirkcaldy offices of Thorntons that would have improved the selling experience.
A good experience, which would lead me to use your offices again when next selling a property in Kirkcaldy.
”
John Deacon
“We'd had a wonderful experience working with Laura Franceschi for our property sale and purchase last year so, when we needed conveyancing again for another property, we didn't think twice about going back to Laura. This experience was no different to the last. Laura is very approachable and personable, great at walking us through the process with a clear understanding of each stage, and absolutely on the ball with the finer detail to ensure everything was as it should be before the sale concluded. Cannot thank Laura enough, nor recommend her highly enough for conveyancing. She genuinely makes it as stress-free a process as it possible can be.
”
M Hansen