“Hello Ruth, I write to you regarding the way in which Thorntons have handled the sale of my property, 42a, Victoria Road, Kirkcaldy. Firstly I would say that I was drawn towards using Thorntons, because of the way Grant Hamilton handled my previous legal dealings when buying properties within Kirkcaldy. Whilst I mention Grant I also include you & the front office staff in my decision to use Thorntons. I found that the exchange of information between myself & your office was first class. Information was speedily passed onto me. Explanations where & when required were given along with timeframes for each phase of the selling of the property. I received feedback from you after viewings from prospective purchasers, along with positive or negative views from these viewings & which I used to improve our guided tour of the property for the next viewer. I cannot think of anything different that could have been done by you & the staff in the Kirkcaldy offices of Thorntons that would have improved the selling experience. A good experience, which would lead me to use your offices again when next selling a property in Kirkcaldy. Regards John Deacon. ”

“We were very pleased with the whole sale/buying process and knew from previous experience of working with the Thorntons team that we could entrust this milestone in our lives to you. All the information was conveyed in a professional and timely manner and everyone we dealt with was very helpful. Many thanks Duncan and Marion Crerar ”

“Thorntons sold the house within 1 week of it going on the market and at the third offer at above survey price, Thorntons did not recommend taking the first offer but instead said there would be more interest and they were correct. However notwithstanding the really good price achieved, the approach to work by Thorntons, the property schedule and the customer service was also of the highest calibre. I’d recommend without any hesitation Thorntons to anyone looking to sell their house Derek and Margaret Souter ”

“I would like to take this opportunity to thank you for all your help along the way, very supportive. many thanks Tracy ”

“"We were very pleased with the service received from Thorntons. Our property was sold within two weeks to buyers from outwith the local area whose criteria was matched to our property on Thornton's mailing list. From my initial enquiry to the handing over of keys to the new owners the work was dealt with smoothly and efficiently and we were kept up to date with progress in a most professional and friendly manner. I would have no hesitation in using Thornton's in the future or recommending them to others ".”

“Dear Ruth, I would like to say thank you so much for all your help selling my flat. It has been the easiest house sale I have ever done. You were so helpful and constantly kept me up to date with lots of reassurance and encouragement that everything would be fine. When the offer was made your expert advice and guidance through the process was invaluable. I would also like to thank Teresa who was also very helpful and knowledgeable. I will be recommending Thorntons to all my friends. Many thanks Karen Richards ”

“Hi Audrey , Thank you so much for all you have done 😊 you are very good at your job and have always been on the ball . Can't thank you enough! Kind regards Catriona and Martin McLaughlin ”

“We approached Thornton's due to a personal connection with Yvonne and were confident she would provide an excellent service and she didn't disappoint! Both Yvonne and Ruth were professional, proactive and sensitive to our circumstances from the start. Kept us up to date with every call, viewing and feedback obtained, giving their guidance every step of the way. I would highly recommend engaging with the Thornton's estate agent. Lynn Esslemont ”

“Dear Tracy, I would like to thank you for the efficient and helpful way you handled the sale of my elderly Aunt's house. The marketing and advertising you organised was first class and you always kept myself and my sister fully informed as to any possible interest shown in the property. You were particularly helpful when works need to be carried out to the house - the tradesman you recommended all did a good job at a very reasonable price. In this regard when I was recently in Australia and the tenants of my own house in St Andrews needed an urgent repair to the cooker you kindly helped me organise this. You made the selling of the house very easy and straightforward from my perspective and I would have no hesitation in recommending your services to others. Regards, Ken Tervit ”

“Hi Mairi, I just wanted to email you to thank you and the rest of the team for your part in the selling of 20 Thornbank St. I was very impressed with Thornton’s efficiency and helpfulness at every stage. It results in a pain free sale. Kind regards, Jane ”