Testimonials from our Clients

Our Property Services team across our network of offices feel privileged to help so many people make their right move in the areas we know and love across the East of Scotland. And we are delighted so many clients have taken the time to let us know what they think of our service.

We always aim to give property buyers and sellers an expert, comprehensive service underpinned by in-depth local knowledge and personal service. But don’t take our word for it, take a look at what our clients say. 

We couldn't be happier with the service we received from Fiona at Thorntons, the process of selling our existing property and purchasing a new one was made easy and stress free. We were kept informed of what was happening along the way and the advice we received was fantastic. We would absolutely recommend Thorntons for buy and selling.
A Geddes
Buying and selling a house during this time has not been easier, we put our house up for sale a few days before lockdown. The service we received from Thorntons from start to finish was 5 star. All staff we dealt with were extremely supportive. During lockdown regular contact with Lynsey who was keeping us up to date in regards to prospective buyers kept us going. (Thank you Linsey Mann). Lucy from the estate agents side also helped to make the whole process of buying and selling a lot easier and less stressful. She went above and beyond to get our new home purchase through in such a speedy time. She responded quickly to any questions we had, (however big or small and there was a lot), she also kept us updated and reassured us along the way. (Thank you Lucy). We really want to thank you all for the help during this process.
Cat
Alex was brilliant helping me with a house sale and purchase. She kept me informed the whole way through and everything went through on time without a problem. She was really thorough and made sure I was aware of my options throughout.
K Orton
Thank you so much Lisa. The Estate Agent staff have always been clear, efficient and helpful.
E Hickey
Thorntons provided an excellent service both on the selling of our house and on the purchase of our new house. All members of staff were courteous and considerate at all times.
Norman Beedie
Can't praise Michelle enough for the work she did in purchasing my first home. Michelle explained the process clearly at every step and ensured I fully understood each step of the process before proceeding further. She was always on hand to answer any queries I had and nothing was ever too much for her. Great job Michelle!
Euan M
I cannot commend Thornton's estate agents highly enough for the professional attitude throughout the purchase of my new property in St Andrews. I would like to express in writing my appreciation of the excellent service I have received from the company, particularly from Tracy Ramsay. She has kept us informed of the progress of the sale all the way through and this was very reassuring and made us feel that you were working with us for an expedient and efficient conclusion for all parties, throughout the process. I would also like to commend Tracy for her enthusiasm, politeness and her professional manner she maintained throughout with my legal team in delivering this property. However, I have to add that every member of your team I spoke to was unfailingly polite and friendly. I will not hesitate in working with Tracy and the rest of the team for future property management and property purchases in the future. Thank you and well done!
Martin Craig, Aberdeen
You've been fantastic throughout. Thank you. You've made me feel as if I've been your only client, which given how many people you must deal with is super impressive.
Nora Wood
I used Thorntons to sell and buy a house. Helen was absolutely brilliant- very knowledgeable and moved things along at a good rate. She was always there to answer questions even if I asked stupid ones! Nothing seemed to be too much trouble and communication was excellent. We were emailed or phoned every step of the way both with the sale and purchase. What could have been an extremely stressful time was made so much easier by Helen being there to support and explain. I would highly recommend using Thorntons to buy or sell a house.
Lynn
Halima Todd just left a new 5-star review of thorntons-law.co.uk: My wife and I used Thorntons solicitors for the purchase of our current home, and we could not have been more pleased with their professionalism, attentiveness, and care during the process. The two people at Thorntons we worked most closely with were Lucy and Joanne. Both of them guided us deftly through the process, offering advice when it was prudent to do so but avoiding overwhelming us with information that was overly technical or esoteric (read: we had to wade through minimal “legalese”). Emails were answered promptly and thoroughly, phone calls never felt hurried or rushed, and we consistently felt that we were being guided through the complicated home-buying process by competent, reliable, trustworthy people. While buying a home can be an emotionally taxing process for a variety of reasons, Lucy and Joanne took as much of the guesswork out of the process as was humanly possible, and left us feeling like we had made a solid, well-informed purchase. I would wholeheartedly recommend Thorntons to anyone looking to buy a home in Scotland, without reservation.
H Todd

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