Testimonials from our Clients
Our Property Services team across our network of offices feel privileged to help so many people make their right move in the areas we know and love across the East of Scotland. And we are delighted so many clients have taken the time to let us know what they think of our service.
We always aim to give property buyers and sellers an expert, comprehensive service underpinned by in-depth local knowledge and personal service. But don’t take our word for it, take a look at what our clients say.
“Absolutely brilliant in handling sale of our house from Morton and his team, through to Lucy negotiating her and our way through the conveyancing minefield. Communication superb from beginning to end. If a call is promised, it is made Cannot thank Thorntons enough for all their advice and assistance and inspiring confidence and reassurance even when things got a little tricky towards the end. Cannot praise Lucy highly enough as she dealt with everything thrown at her in a calm and professional manner. Pity we cannot award more than 5 stars as we would most certainly give more. Thank you from the bottom of our hearts to everyone at Thorntons.”
“My wife and I are most grateful to all of the staff at Thorntons in relation to the recent sale of our property. The team on the estate agency side, and especially Ms Dammer and Ms Renwick, were extremely efficient in the way they helped work up our property to go on to the market. By the end of the process it was clear that they had been very accurate with how they briefed us at the beginning in relation to the initial valuation and in predicting what to expect by way of interest leading ultimately to a favourable offer. In relation to the legal side Mr Grant, the solicitor who took instructions from us, was simply outstanding with his wise counsel and clear advice to take us through the formalities to complete the sale. From the point of placing the property on the market to the conclusion of the sale, the whole process was accomplished very rapidly indeed.”
“We would like to thank you all at Thorntons for this whole buying and selling experience!You have all been so professional, efficient and this has been such a smooth and consistent process! You clearly have fantastic processes and procedures put in place between departments to make this feel so seamless! They say moving house is the most stressful things you will ever do but Thorntons certainly took away most of that for us. I just knew it was all in hand and you were dealing with it!
If you can pass on my huge thanks to Yvonne, Poppy, Carol-Ann and of course yourself! We really have appreciated how on the ball and tentative you have all been on our journey!
Cameron and Marion Murray
“I am very happy with the work Thorntons Property did to help me sell a flat in Edinburgh. Their Estate Agent managed all the Marketing and their Conveyancing Paralegal managed all the negotiations with the buyer’s solicitor. Thorntons staff were friendly, professional and carried out their tasks effectively. Thanks to James Shipman and Sandra Pettigrew.
“We couldn’t be happier with the service we received from Fiona at Thorntons, the process of selling our existing property and purchasing a new one was made easy and stress free. We were kept informed of what was happening along the way and the advice we received was fantastic. We would absolutely recommend Thorntons for buy and selling.”
“We are absolutely delighted with the offer. We couldn't have wished for such a great price. We are really grateful for your advice and professionalism. Going to a closing date was, most definitely, the right thing to do and I'm so glad we listened to you.
The service we have received from Thormton's has been great. Lisa, in particular, has been incredible. Thank you so much for everything. I hope we have the opportunity to thank you in person someday.
I bought from Thorntons and the viewing Agent Anna was very efficient and informative. Lisa in Estate Agency was excellent and really professional. Michelle Burns was outstanding as usual, always turning work around quickly making the purchase fast, efficient, clear and friendly. She really is a great asset to Thorntons. Thanks Michelle, Lisa and Anna ...fantastic work
“Thank you so much Lisa. The Estate Agent staff have always been clear, efficient and helpful.
“Can’t praise Michelle enough for the work she did in purchasing my first home. Michelle explained the process clearly at every step and ensured I fully understood each step of the process before proceeding further. She was always on hand to answer any queries I had and nothing was ever too much for her. Great job Michelle!”
“I want to thank Emma at Thorntons TPS for her professional and efficient conveyancing service during our house move. Her clear communication and guidance made the process straightforward and stress-free. Emma's expertise and problem-solving skills helped us navigate through a few unexpected issues. We are grateful for her dedication and hard work, which ensured a smooth house move. I highly recommend Thorntons for conveyancing needs, as their excellent service and knowledge greatly contributed to our positive experience.”