Testimonials from our Clients
Our Property Services team across our network of offices feel privileged to help so many people make their right move in the areas we know and love across the East of Scotland. And we are delighted so many clients have taken the time to let us know what they think of our service.
We always aim to give property buyers and sellers an expert, comprehensive service underpinned by in-depth local knowledge and personal service. But don’t take our word for it, take a look at what our clients say.
“Halima Todd just left a new 5-star review of thorntons-law.co.uk:
My wife and I used Thorntons solicitors for the purchase of our current home, and we could not have been more pleased with their professionalism, attentiveness, and care during the process. The two people at Thorntons we worked most closely with were Lucy and Joanne. Both of them guided us deftly through the process, offering advice when it was prudent to do so but avoiding overwhelming us with information that was overly technical or esoteric (read: we had to wade through minimal “legalese”). Emails were answered promptly and thoroughly, phone calls never felt hurried or rushed, and we consistently felt that we were being guided through the complicated home-buying process by competent, reliable, trustworthy people. While buying a home can be an emotionally taxing process for a variety of reasons, Lucy and Joanne took as much of the guesswork out of the process as was humanly possible, and left us feeling like we had made a solid, well-informed purchase. I would wholeheartedly recommend Thorntons to anyone looking to buy a home in Scotland, without reservation.”
H Todd
“Hi Mairi,
I just wanted to email you to thank you and the rest of the team for your part in the selling of 20 Thornbank St. I was very impressed with Thornton's efficiency and helpfulness at every stage.
It results in a pain free sale.
”
Jane Chisholm
“We were very pleased with the whole sale/buying process and knew from previous experience of working with the Thorntons team that we could entrust this milestone in our lives to you. All the information was conveyed in a professional and timely manner and everyone we dealt with was very helpful. Many thanks.
”
Duncan & Marion Crerar
“The selling process was so easy and transparent, great marketing tools and updates about viewings all made it quite stress free and we had a buyer within days above the asking price. Then we had great service from Jean in the legal team where we were kept updated and treated like valued customers from start to finish. Can't recommend Thorntons highly enough.”
A Brown
“Selling a home can be a confusing & stressful time, however, Pamela Collins kept us informed & updated at every stage of the selling process. Her communication throughout all of our house viewings and on the closing date was very professional & everything was carried out efficiently.
Many thanks again for your help.
Adam
”
Adam McA
“Can't praise Michelle enough for the work she did in purchasing my first home. Michelle explained the process clearly at every step and ensured I fully understood each step of the process before proceeding further. She was always on hand to answer any queries I had and nothing was ever too much for her. Great job Michelle!”
Euan M
“Thanks so much for all of your help, Gillian. Very pleased at how smoothly the whole process went and how professionally it was dealt with. Congratulations on a superb team effort to all of those involved with the sale of our house. Time for us to make new memories in the sun.
”
D Craik
“Thorntons were my first choice for legal assistance and I couldn't be happier with my choice. Jenna helped me purchase my first property and she was extremely helpful every step of the way. I did not really have an understanding of the process but she explained everything clearly and kept me informed at every stage. She was efficient and thorough and just an absolute delight to have throughout what would have been a very stressful experience had it not been for her. I couldn't recommend Thorntons and Jenna enough.”
A Macdonald
“We are absolutely delighted with the offer. We couldn't have wished for such a great price. We are really grateful for your advice and professionalism. Going to a closing date was, most definitely, the right thing to do and I'm so glad we listened to you.
The service we have received from Thormton's has been great. Lisa, in particular, has been incredible. Thank you so much for everything. I hope we have the opportunity to thank you in person someday.
”
DB Leven
“From the very first moment we met Nicola we were impressed with her friendly demeanour, overall knowledge & professionalism. It is without a doubt that you are an asset to Thorntons. We really appreciate your guidance & support during such a stressful time.
You stayed in close contact with us throughout which gave us so much reassurance. You were always at the end of the phone to answer promptly any questions or queries we may have had & kept in close contact which we appreciated.
We also feel that due to our previous experience elsewhere that you went the extra mile and as a client that was really important to us. We felt really confident in your ability to look after the sale of our property. We wholeheartedly believe we were in very safe hands.
Thank you so much for helping us get a sale. We would highly recommend Thorntons. The service you provided was excellent. Cannot fault it.
Kind regards
Paul & Donna
”
Paul & Donna